Summary
Overview
Work History
Education
Skills
References
Timeline
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Leila Vega

Las Vegas

Summary

Versatile dental professional with experience managing front desk operations for heavily trafficked offices. Detail-oriented in chart preparation, following established protocol for records retention and security. Understands and upholds the importance of infection control and equipment care. Collaborative team member, maintaining positive communication and friendly nature.

Overview

4
4
years of professional experience

Work History

Treatment Coordinator

Wagner Dental
08.2023 - Current
  • Completed new patient registrations in software to create accurate and comprehensive records
  • Performed in team leader capacity and organized all treatment and scheduling
  • Researched billing issues and verified insurance coverage with a clear understanding of breakdowns and dental terminology
  • Adhered to strict HIPAA guidelines to protect patient privacy
  • Explained treatment choices to patients and helped determine best options
  • Laid out potential payment plans for patients
  • Educated patients on dental benefits and coordinated proper payment with insurance companies

Patient Care Coordinator

Northern Edge Dentistry
01.2023 - 08.2023
  • Delivered excellent patient experiences and direct care
  • Utilized phone skills to effectively schedule appointments
  • Communicated with insurance companies to verify coverage and obtain authorizations for dental treatments and procedures
  • Oversaw insurance accounts collectible, including copays and cost of completed treatment
  • Reviewed x-rays to help patients determine best treatments, offering simple, clear explanations to help patients and families understand procedures

Treatment Coordinator

Pearly Whites Family Dentistry
11.2020 - 08.2021
  • First point of contact for patients entering the practice
  • Kept updated records of patient demographics and insurance, as well as the practice's overall performance
  • Met demands of a busy office with higher than average monthly production goals
  • Managed insurance accounts receivable, including copays and cost of pending treatment
  • Coordinated and presented treatment, meeting and exceeding acceptance rate goals
  • Managed practice's social media pages.

Education

Associate's of Science - Dental Hygiene

Mohave High School
Bullhead City, AZ
07.2026

Associate's of Science - General Studies

Brigham Young University-Idaho
Rexburg, ID
12.2022

High School Diploma - undefined

California Virtual Academies
Simi Valley, CA
01.2018

Skills

  • Dentrix
  • OpenDental
  • Eaglesoft
  • Treatment Planning
  • Manual Dexterity
  • HIPAA Compliance
  • Dental/Insurance Terminology
  • ADA Codes
  • Data Entry
  • Spreadsheets
  • Professional writing skills (Basic grammar, punctuation, note-taking, email writing, editing)
  • Fast, eager learner

References

  • Gloria Silva, RDH, (702)-236-0496
  • Cynthia Celaya, CDA, (702)-286-4803
  • Lori Scott, Hygiene Coordinator, (702)-682-5457
  • Dr. Chanel Nguyen, DMD, (808)-227-6296
  • Dr. Rich Cannon, DMD, (702)-824-4905

Timeline

Treatment Coordinator

Wagner Dental
08.2023 - Current

Patient Care Coordinator

Northern Edge Dentistry
01.2023 - 08.2023

Treatment Coordinator

Pearly Whites Family Dentistry
11.2020 - 08.2021

Associate's of Science - Dental Hygiene

Mohave High School

Associate's of Science - General Studies

Brigham Young University-Idaho

High School Diploma - undefined

California Virtual Academies
Leila Vega