Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Rubi Navarijo

Lillington,NC

Summary

Associate in General Studies-(Bilingual) - 7 plus years Customer Service. Highly motivated Customer Service Support professional. i am a friendly customer service professional committed to providing high-quality service and developing customer relationships, offering interpersonal skills and knowledge of conflict resolution with the ability to lead other customer service representatives. Seeking to find a customer service position which challenges my expertise and has opportunity for growth.

Overview

9
9
years of professional experience

Work History

Sales Consultant

Farmers Home Furniture
03.2016 - 01.2022
  • Execute sales processes, follow up and close the deal
  • Book quality appointments to maintain sales quota
  • Nurture enriching relationships to build clientele
  • Always learned new product and promotions and sales
  • Enlightened Clients on our products
  • Followed up on social media requests and email set ups
  • Outbound sales calls 100-150 per day
  • Maintained top sales Associate in 6 different stores.

Sales Representative

Devine Enterprises
07.2013 - 02.2015
  • Call Center environment
  • 25-75 phone calls to land sales inbound /outbound
  • Staying current on policies and articles regarding line of business
  • Enlightening clients on our products, sales and new promotions
  • Ranked #1 in sales
  • Management of top tier accounts
  • Answering emails regarding product and sales
  • Follow up on all leads.

Administrative Specialist

Harnett Regional Water
Lillington, NC
02.2024 - Present
  • Collects payments for reconnect fees. Performs inquiry on accounts to solve customer billing and payment problems.
  • Water-Smart communicate with customers if possible of leaks at their residence.
  • collect money for set fees and deposits for new applications.
  • Morning deposits
  • Communicate with customers through emails
  • Send out emails to processors of new applications
  • review applications
  • Answering Customers calls

Education

Associate Degree -

Fayetteville Technology College
12.2022

H.S. Diploma -

Central Carolina Community College
12.2010

Skills

  • Customer Service
  • Sales
  • Interpersonal Skills
  • Conflict Resolution
  • Leadership
  • Sales Processes
  • Appointment Booking
  • Client Relationship Building
  • Product Knowledge
  • Social Media Management
  • Outbound Sales Calls
  • Top Sales Performance
  • Call Center Sales
  • Account Management
  • Email Communication
  • Microsoft Office
  • PowerPoint
  • Access
  • Spreadsheets
  • Google Docs

References

References will be furnished Upon Request

Languages

Spanish
Native/ Bilingual

Timeline

Administrative Specialist

Harnett Regional Water
02.2024 - Present

Sales Consultant

Farmers Home Furniture
03.2016 - 01.2022

Sales Representative

Devine Enterprises
07.2013 - 02.2015

Associate Degree -

Fayetteville Technology College

H.S. Diploma -

Central Carolina Community College

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Rubi Navarijo