Desired Job Title
Customer Service RepresentativeLeasing ConsultantWork Type
Full TimeLocation Preference
On-SiteHybridLocation: Irving, TXArlington, TXDallas, TX
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Hi, I’m
Rubi Zuniga
Irving,TX
Work Preference
Summary
Dynamic leader in customer service and operations, driving team success in high-volume environments. Expertise in tax preparation and financial analysis, ensuring compliance and accuracy in all filings. Committed to fostering teamwork and enhancing customer experiences through effective communication and problem-solving.
Overview
1
Certification
16
Years of customer service experience
Work History
Denny'sIrving, USA
Manager/Server
09.2010 - Current
Job overview
- Deliver exceptional customer service in a high-volume restaurant environment.
- Train, supervise, and support team members to ensure efficient daily operations.
- Resolve customer concerns professionally and effectively.
- Coordinate seating, guest relations, and service flow to enhance customer satisfaction.
- Manage multiple priorities while maintaining accuracy and attention to detail.
- Collaborate with team members to achieve operational and customer service goals.
- Assist with scheduling, team communication, and restaurant management duties.
LA TaxesIrving, USA
Tax Preparer
11.2023 - 04.2026
Job overview
- Prepared and reviewed individual tax returns while ensuring accuracy and compliance.
- Utilized TaxSlayer software to process tax filings and client information.
- Analyzed financial and tax documents to identify deductions and credits.
- Reviewed financial documents for accuracy and compliance with tax laws.
- Communicated effectively with clients regarding tax-related questions and documentation requirements.
- Assisted clients in understanding tax obligations and filing requirements.
- Demonstrated strong critical-thinking and problem-solving skills when addressing client concerns.
- Maintained confidentiality of sensitive financial information.
Education
Dallas High SchoolDallas, TX
High School Diploma
05-2009
University Overview
Skills
- Customer service
- Team management
- Client communication
- Tax preparation
- Data entry accuracy
- Staff training
- Problem solving
- Time management
- Conflict resolution
- Critical thinking
- Inventory management
- Clear communication
- Shift scheduling
Certification
- Certified Apartment Staffing-Leasing Techniques and Basic Fair Housing Workshop
- ServSafe Food Handler Certification
- Food Handler Certification
Languages
Languages
- English
- Spanish
Timeline
Tax Preparer
LA Taxes
11.2023 - 04.2026
Manager/Server
Denny's
09.2010 - Current
Dallas High School
High School Diploma