Rubie Owens
Burleson,TX
Summary
Motivated individual with a solid foundation in nursing and customer service. Handles guest relations and operational tasks effectively, utilizing strong communication and analytical skills. Committed to enhancing customer experience through attentive service and teamwork.
Overview
3
3
years of professional experience
Work History
Host/To-Go Server
Fish City Grill
02.2024 - Current
- Greeted and seated guests, ensuring a welcoming dining experience.
- Managed reservations and waitlists using restaurant management software.
- Communicated effectively with kitchen staff to coordinate guest orders.
- Assisted in training new hosts on operational procedures and standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Prepared and packaged customer orders efficiently for quick service.
- Managed inventory levels, ensuring timely restocking of essential supplies.
Front of House Employee
Chick Fil A
10.2023 - 01.2024
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for patrons.
- Operated point-of-sale system efficiently to process orders and handle cash transactions accurately.
- Monitored inventory levels, reporting shortages to management to facilitate timely restocking efforts.
Education
Bachelor of Science - Nursing
Texas Tech University
Lubbock, TX05.2030
Skills
- Customer service
- Communication skills
- Multitasking
- Effective at time management
- Effective under pressure
- Experience in fast paced environment
- Adaptable to change
Timeline
Host/To-Go Server
Fish City Grill
02.2024 - Current
Front of House Employee
Chick Fil A
10.2023 - 01.2024
Bachelor of Science - Nursing
Texas Tech University