Rubilio Ramirez
Orlando,FL
Summary
Over six years of experience in leadership roles and guest service. Designated trainer, line cook, and host for The Cheesecake Factory, awarded with Employee of the Month and received recognition multiple times for superior performance. Passionate about cultivating meaningful relationships and fostering a positive environment.
Overview
14
14
years of professional experience
Work History
Line Cook
The Cheesecake Factory
Orlando, FL
08.2017 - Current
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Host
The Cheesecake Factory
Orlando, FL
08.2017 - Current
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
Designated Trainer
The Cheesecake Factory
Orlando, FL
08.2017 - Current
- Provided in-house training to new employees concerning maintenance of standardized training approaches.
- Analyzed training, student outcomes and course delivery metrics to produce reports for senior management.
- Evaluated training needs to improve training quality.
Education
High School Diploma -
Weaver High School
Hartford, CT06.2019
Skills
- Safe Food Handling
- Food Preparing, Plating and Presentation
- Detail-Oriented
- Collaboration and Teamwork
- Sanitation Standards Compliance
- Creative Problem Solving
- Flexible and Adaptable
- Leadership Development
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Line Cook
The Cheesecake Factory
08.2017 - Current
Host
The Cheesecake Factory
08.2017 - Current
Designated Trainer
The Cheesecake Factory
08.2017 - Current
High School Diploma -
Weaver High School
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