Rubin Wilkins
Fort Lauderdale,FL
Summary
Operations support professional skilled in improving workflows through strong organizational, technical, and business knowledge. Supports office staff and customers while identifying process improvement opportunities to advance business goals. Applies education and training to deliver reliable, high-quality results and efficient task completion.
Overview
8
8
years of post-secondary education
10
10
years of professional experience
Work History
Educational specialist
State of Florida
Orlando, Florida
01.2025 - 03.2026
- Advanced creation and delivery of multimedi, real-world academic and career and technical learning.
- Collaborated with faculty to align resources with student goals.
- Provided instruction to achieve in accelerate learning gains
Office Manager
Benchmark Construction
Los Angeles, California
04.2019 - 01.2021
- Coordinated office operations to ensure smooth workflow and efficiency.
- Managed vendor relationships to secure office supplies and services.
- Scheduled meetings and appointments for team members and executives.
- Maintained filing systems for documents, contracts, and project records.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Provided administrative support to management team including preparing reports and presentations.
Assistant Teacher
Argosy University
Los Angeles
06.2016 - 12.2017
- Assisted lead teacher in developing lesson plans and educational materials.
- Supported classroom management to create a positive learning environment.
- Facilitated small group activities to enhance student engagement and learning.
- Monitored student progress and provided feedback to improve understanding.
- Provided individualized instruction to students who needed additional assistance.
- Maintained accurate records of student attendance and grades.
- Provided one-on-one help to struggling students during study hall sessions.
- Evaluated student work using established criteria.
- Protected confidential information related to staff and families.
- Utilized technology such as computers, projectors, iPads. to enhance lessons.
Education
Ph.D. - Executive Leadership
University of Charleston West Virginia
Charleston, WV 01.2019 - 05.2021
MBA - Business
Argosy University
Orange, CA 01.2012 - 12.2013
Bachelor of Science - Journalism Public Relations
Florida Agricultural And Mechanical University
Tallahassee, FL 01.2007 - 12.2010
Skills
- Office administration and management
- Document and data management
- Customer relationship management
- Effective communication skills
- Team collaboration and support
- Compliance monitoring and reporting
- Human resources management
- Strategic planning and execution
Timeline
Educational specialist
State of Florida
01.2025 - 03.2026
Office Manager
Benchmark Construction
04.2019 - 01.2021
Ph.D. - Executive Leadership
University of Charleston West Virginia
01.2019 - 05.2021
Assistant Teacher
Argosy University
06.2016 - 12.2017
MBA - Business
Argosy University
01.2012 - 12.2013
Bachelor of Science - Journalism Public Relations
Florida Agricultural And Mechanical University
01.2007 - 12.2010