Ruby Alvara
Clovis,CA
Summary
Experienced receptionist and administrative assistant with a proven track record of delivering exceptional customer service and administrative support. Highly skilled in multitasking, prioritizing workloads, and maintaining a professional and organized work environment. Proficient in managing high call volumes, greeting visitors, and ensuring seamless office operations. Possesses strong communication and interpersonal skills, collaborating effectively with colleagues and clients to achieve organizational goals. Dedicated, reliable, and committed to providing outstanding service and contributing to the overall success of the team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Hobby Lobby
Clovis, CA
08.2024 - Current
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
- Organized store displays for maximum visibility of products.
- Monitored performance of sales team and implemented improved methods to close gaps.
- Managed inventory levels by placing orders as needed.
Cashier
Jacks Car Wash
8995 N Cedar Ave Fresno, CA 93720 United States
02.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist Assistant
Crowns Window Cleaning
Fresno, CA
04.2023 - 11.2023
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Greeted visitors in a professional manner and provided assistance when necessary
- Performed data entry tasks with accuracy and speed utilizing MS Office applications such as Word, Excel, PowerPoint
- Handled cash and credit card payments with accuracy.
Office Assistant
Fresno County
Fresno, CA
01.2023 - 07.2023
- Organized and maintained filing systems to ensure efficient document retrieval
- Provided customer service support via phone or email inquiries related to products or services offered by the organization
- Scheduled appointments, maintaining calendars for personnel
- Maintained accurate records of office supplies and placed orders as needed.
Receptionist
Utec
Fresno, CA
08.2021 - 09.2022
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
Cashier
Me Ne Eds
Clovis, CA
06.2019 - 12.2021
- Translated and assembled business requirements into detailed, production-level technical specifications, detailing new features and enhancements to existing business functionality
- Assisted with training new cashiers and customer service team members to increase speed of onboarding
- Scanned, priced and bagged customer groceries quickly to keep lines moving
- Verified customer age requirement for alcohol or tobacco purchases.
Cashier Team Lead
Target
Fresno, CA
02.2020 - 12.2020
- Performed daily opening and closing procedures for the register area.
- Processed refunds and exchanges according to company policy.
- Answered customer questions and provided store information.
Waitress
Country Waffles
Fresno, CA
08.2019 - 01.2020
- Communicated daily specials to customers.
- Answered questions about menu items, ingredients, and pricing.
- Prepared checks accurately and processed payments promptly.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
High School Diploma -
Clovis High School
Clovis, CA01.2017
Skills
- Customer Service-Oriented
- Prioritization and Time Management
- Documentation and Reporting
- Recordkeeping and Bookkeeping
- Organization and Efficiency
Accomplishments
CPR Certified
Certification
CPR Certification
Timeline
Lead Sales Associate
Hobby Lobby
08.2024 - Current
Cashier
Jacks Car Wash
02.2024 - Current
Receptionist Assistant
Crowns Window Cleaning
04.2023 - 11.2023
Office Assistant
Fresno County
01.2023 - 07.2023
Receptionist
Utec
08.2021 - 09.2022
Cashier Team Lead
Target
02.2020 - 12.2020
Waitress
Country Waffles
08.2019 - 01.2020
Cashier
Me Ne Eds
06.2019 - 12.2021
High School Diploma -
Clovis High School