Ruby Arce
Fresno,CA
Summary
High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.
Overview
2
2
years of professional experience
Work History
Sales Representative
Spacetel Consultancy
1219 S Chestnut Ave Fresno, CA 93702 United State
11.2025 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Sales Representative
Russell Cellular Verizon Wireless
610 Academy Ave Sanger CA 93657 United States
06.2025 - 11.2025
- Generated leads through proactive customer engagement and relationship-building techniques.
- Provided tailored product recommendations to meet diverse customer needs and preferences.
- Executed point-of-sale transactions accurately while maintaining a high level of customer service.
- Assisted in inventory management, ensuring optimal stock levels for product availability.
- Collaborated with team members to achieve daily sales targets and improve overall store performance.
- Conducted product demonstrations to enhance customer understanding and drive purchases.
- Resolved customer inquiries and complaints, fostering a positive shopping experience.
- Maintained up-to-date knowledge of products, promotions, and services to inform customer interactions.
Sales Representative
Victra Verizon
Fresno, California
09.2023 - 04.2025
- Prepared and delivered appropriate presentations on products and services.
- Coordinated with other departments to ensure timely delivery of orders.
- Identified opportunities for cross-selling additional products and services.
- Actively engage with customers to understand their needs, and provide tailored solutions.
- Stay informed about Verizon’s products, services, and promotions, to effectively assist customers.
- Meet and exceed sales targets through upselling and cross-selling various mobile devices and plans.
- Address customer inquiries, and resolve issues efficiently to enhance customer satisfaction.
- Work closely with team members to create a positive sales environment, and share best practices.
- Handle transactions, maintain accurate records, and manage inventory as needed.
- Keep up with the latest technology trends and competitor offerings to provide valuable insights to customers.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Researched competitors’ products, prices, and sales techniques.
- Created detailed reports on daily, weekly, and monthly sales activity.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Auto Insurance Agent
Fiesta Auto Insurance
Fresno, CA
08.2023 - 09.2023
- Negotiated policy terms and premiums with potential clients, ensuring competitive offers.
Education
High School Diploma -
Edison High School
Fresno, CASkills
Sales presentations
Customer engagement
Cross-selling techniques
Product knowledge
Customer relationship management
Inventory management
Effective communication
Relationship building
Processing payments
Sales process
Sales pitch development
Competitor research
Reliability
Team member motivation
Opening and closing procedures
Closing talents
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Sales Representative
Spacetel Consultancy
11.2025 - Current
Sales Representative
Russell Cellular Verizon Wireless
06.2025 - 11.2025
Sales Representative
Victra Verizon
09.2023 - 04.2025
Auto Insurance Agent
Fiesta Auto Insurance
08.2023 - 09.2023
High School Diploma -
Edison High School