Dynamic and results-driven professional with an extensive employment background. Skilled in conflict resolution, effective communication, and high satisfaction in customer service and a fast-paced environment.
Overview
10
10
years of professional experience
Work History
Health Unit Coordinator
Banner Desert Medical Center
Mesa, AZ
08.2023 - Current
Responsible for a variety of administrative support functions and customer service for an assigned patient care area.
Facilitates communication between physicians and nurses and calls in consultation requests.
Process patient admissions, record bed assignments in the system, make face sheets, and print patient labels.
Orders outside records from other medical facilities.
Train new employees.
Shoe Stylist
Steve Madden
Tempe, Arizona
03.2024 - 02.2025
Stocking and maintaining inventory.
Cash handling and balancing the cash drawer.
Customer service and assisting customers.
Houskeeping
Banner Desert Medical Center
Mesa, Arizona
02.2022 - 08.2023
Performed all cleaning of patient rooms and assigned areas.
Inventoried, restocked, and replenished supplies.
Trained new employees.
Responded to requests from patients, staff, and visitors.
Cashier
Big Lots
Phoenix, Arizona
08.2018 - 01.2023
Stocking and maintaining the cleanliness of the store.
Cash handling and balancing the cash drawer.
Customer service.
Audited and maintained inventory.
Requisition Clerk
JPMorgan Chase
Phoenix, Arizona
03.2021 - 02.2022
Handled and processed large volumes of incoming mail.
Processed payments.
Scanned documents into the database.
Customer Service Representative
Terminix Termite & Pest Control
Glendale, Arizona
05.2016 - 06.2021
Receive inbound calls, assist customers with scheduling and canceling appointments, and starting new services.
Processed payments and updated demographic information on customer accounts.
Maintained residential and commercial accounts.
Trained new employees.
Correctional Records Clerk
Arizona Department of Corrections
Phoenix, Arizona
08.2015 - 04.2016
Copied and scanned documents into the database.
Reviewed and audited offender information for accuracy.
Created files for incoming inmates.
Maintained records and files in accordance with ADC policies and guidelines.
Pediatric Operating Room Nurse at Banner Desert Medical Center, Banner Children'sPediatric Operating Room Nurse at Banner Desert Medical Center, Banner Children's