Summary
Overview
Work History
Education
Skills
Timeline
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Ruby Clayton

Avondale,AZ

Summary

Results-driven Debt Negotiator known for the ability to resolve complex negotiations quickly and effectively. Specialize in strategic planning, financial analysis, and communication skills that ensure successful debt resolution. Excel in negotiation, problem-solving, and empathy, leveraging these soft skills to achieve favorable outcomes for all parties involved.

Overview

7
7
years of professional experience

Work History

Debt Negotiator

Achieve3000
Tempe, AZ
07.2024 - Current
  • Negotiated payment plans with creditors to reduce debt balances and lower interest rates.
  • Analyzed credit reports for accuracy, disputed errors, and ensured accurate information was reported.
  • Developed strategies to help clients manage their finances and stay out of debt.
  • Advocated for clients in negotiations with creditors to achieve the best possible outcomes.
  • Monitored accounts, updated records, and kept detailed notes of conversations and agreements.
  • Utilized various software programs such as Microsoft Excel and QuickBooks Pro to track payments, account balances, and other data.

Cell Phone Technician

Asurion Wireless Insurance
Phoenix, AZ
05.2017 - 07.2021
  • Diagnosed and resolved hardware and software issues on a variety of mobile devices.
  • Assisted customers with troubleshooting data connection issues related to their cell phones.
  • Conducted research into new products and services available for customers' mobile devices.
  • Resolved customer complaints about the performance of their cell phones in a timely manner.
  • Completed new OS installations on phones, tablets and laptops.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
  • Installed, set up and repaired devices and system components.

Education

Associate of Applied Science - Business Administration And Management

Maricopa Community Colleges - Estrella Mountain Community College
Avondale, AZ
05-2014

Skills

  • Credit management
  • Collection strategies
  • Negotiation expertise
  • Credit Risk Assessment
  • Relationship Building
  • Conflict Resolution
  • Contract Preparation
  • Multitasking
  • Third-party collaboration

Timeline

Debt Negotiator

Achieve3000
07.2024 - Current

Cell Phone Technician

Asurion Wireless Insurance
05.2017 - 07.2021

Associate of Applied Science - Business Administration And Management

Maricopa Community Colleges - Estrella Mountain Community College

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Ruby Clayton