Dynamic Shipping and Receiving Coordinator with proven expertise at Central Fill in streamlining shipping documentation and enhancing warehouse operations. Recognized for implementing cost reduction strategies and fostering a positive team environment. Skilled in freight coordination and committed to meticulous attention to detail, ensuring efficient supply chain management.
Overview
13
13
years of professional experience
Work History
Shipping and Receiving Coordinator
Central fill
08.2022 - Current
Receptionist
Scottish Green
05.2019 - 04.2022
Maintained appointment scheduling using office management software, optimizing staff availability and client flow.
Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance client satisfaction.
Oversaw inventory management of office supplies, ensuring availability while minimizing costs through strategic ordering practices.
Implemented process improvements for handling incoming calls, reducing wait times and enhancing response accuracy.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Responded to inquiries from callers seeking information.
Lead Stock Associate
Amazon
02.2017 - 03.2019
Streamlined inventory management processes, enhancing stock accuracy and reducing discrepancies.
Supervised team of associates, ensuring adherence to safety protocols and operational efficiency.
Implemented training programs for new hires, improving onboarding experience and staff performance.
Developed optimized workflow strategies, increasing overall productivity within the stockroom operations.
Analyzed stock levels and forecasted replenishment needs, minimizing excess inventory and shortages.
Bus Aide
Aldine Bus Transportation
08.2013 - 02.2017
Ensured student safety during transportation by monitoring behavior and enforcing policies.
Assisted drivers with route planning and loading/unloading of passengers.
Conducted regular checks on bus equipment to maintain operational readiness.
Collaborated with school staff to address student needs and concerns effectively.
Provided support during emergencies, ensuring swift response and communication with authorities.
Coordinated with parents regarding transportation schedules and changes, fostering strong relationships.
Helped students with physical and mental disabilities to board, disembark and ride bus.
Supervised students and maintained discipline on bus to reduce driver distraction.
Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
Lifted and moved students to optimize comfort.
Assisted special needs students with self-care to maintain proper hygiene while in transit.
Built and maintained positive relationships with teachers, students and parents.
Operated lift and secured wheelchair to maximize student safety and stability.
Documented disciplinary and behavioral incidents in tailored reports.
Executed emergency response by employing established protocols and medical guidelines.
Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce risk of injury.
Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
Informed substitute and newly assigned drivers of routes and directions to maintain timely schedule.
Responded to emergency situations with speed and full knowledge of first aid, CPR and bus policies.