Ruby Garza
San Antonio,TX
Summary
Dynamic sales associate with a proven track record in delivering exceptional customer service. Expertise in product knowledge and relationship building drives repeat business and sales growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Women's Sales Associate
Saks OFF 5TH
San Antonio, TX
07.2015 - Current
- Assisted customers in selecting merchandise, enhancing their shopping experience with personalized service.
- Maintained up-to-date knowledge of fashion trends and product offerings to drive informed customer decisions.
- Managed inventory levels, ensuring timely restocking and organization of sales floor displays.
- Consistently met or exceeded sales targets through excellent product knowledge and persuasive selling techniques.
- Built strong relationships with clients, resulting in repeat business and increased store revenue.
- Assisted in visual merchandising to create an attractive shopping environment, driving foot traffic and sales.
- Managed cash register transactions efficiently, ensuring accurate processing of purchases and returns.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Shift Manager
Taco Bell Restaurant
San Antonio
09.2009 - 10.2015
- Supervised daily operations to ensure compliance with health and safety regulations.
- Trained and mentored team members on customer service best practices and operational procedures.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
Education
Bachelor of Arts - Fashion Design & Merchandise And Fine Arts
International Academy of Design And Technology
San Antonio, TX09-2014
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Friendly and outgoing
- Customer follow-up
- Shelf stocking
- Money handling
- Cash handling
- Relationship building
- Flexible schedule
- Store opening and closing
- Retail sales
- Product knowledge
- Stocking and receiving
- Stock replenishment
- FLUENT IN [LANGUAGE]
- Store maintenance
- Merchandise display
- Truck unloading
- Display setup
- Fitting room maintenance
- Department reset
- Returns and exchanges
- Loyalty promotion
- Calm demeanor
- Friendly and helpful
- Honest and dependable
- Reliable and responsible
- Multitasking
- Adaptable and flexible
- Creative thinking
- Positive customer engagement
Languages
Spanish
Timeline
Women's Sales Associate
Saks OFF 5TH
07.2015 - Current
Shift Manager
Taco Bell Restaurant
09.2009 - 10.2015
Bachelor of Arts - Fashion Design & Merchandise And Fine Arts
International Academy of Design And Technology