Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RUBY HERNANDEZ

Texarkana

Summary

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Lowes Home Improvment
05.2024 - 03.2025
  • Provided excellent customer service to resolve customer complaints in a timely manner
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support
  • Maintained detailed records of customer interactions, transactions and comments for future reference
  • Answered inbound calls, chats and emails to facilitate customer service

Clothing Sales Associate

Atwoods Ranch & Home
01.2023 - 10.2024
  • Handled customer complaints in a professional manner
  • Demonstrated knowledge of store products and services
  • Assisted customers with finding the right product for their needs
  • Assisted in training new employees on proper use of equipment and safety protocols
  • Provided product information and answered customer questions
  • Performed cashier duties such as ringing up sales, processing payments, and issuing receipts

Education

Mount Pleasant High School

Skills

    Certified power equipment

    Customer Service

    Retail Sales

    Multitasking

    Organization

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

Lowes Home Improvment
05.2024 - 03.2025

Clothing Sales Associate

Atwoods Ranch & Home
01.2023 - 10.2024

Mount Pleasant High School

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RUBY HERNANDEZ