Ruby-Jo Dahl
Twin Harbor Soap Company
Spokane
19
years of professional experience
Hands-on professional with experience in bartending, food service, and small business ownership. Skilled in leadership, customer service, inventory control, and order fulfillment. Proven ability to build repeat business through friendly, dependable service and strong communication.
Work History
Owner
2 Years 4 Months- Directed product development for handcrafted soap lines, aligning formulas with customer preferences and brand standards.
- Managed production scheduling, ensuring consistent batching, curing, and packaging workflows.
- Oversaw ingredient sourcing, negotiating with suppliers for reliable inventory and quality materials.
- Coordinated order fulfillment, preparing shipments and tracking customer deliveries.
- Developed branding and marketing content to strengthen product visibility across sales channels.
- Maintained quality control checks across batches to support product consistency and safety.
Bartender, Server and Cook
1 Year 1 Month- Managed bar and dining service, delivering prompt orders and maintaining accurate drink preparation.
- Coordinated with kitchen staff to ensure timely food delivery and smooth guest flow.
- Balanced cash, processed payments, and maintained accurate end-of-shift reconciliation.
- Maintained clean, organized workstations while following sanitation and safety requirements.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
16 Years 6 Months- Processed guest orders quickly while delivering attentive, polished service in busy bar settings.
- Crafted classic and signature cocktails with consistent presentation and recipe accuracy.
- Monitored bar inventory and restocked glassware, mixers, and garnishes to maintain service flow.
- Handled cash and card transactions accurately, balancing tabs and closing checks efficiently.
- Maintained clean bar stations, sanitized equipment, and followed food safety standards.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Increased repeat customer numbers, creating a welcoming atmosphere and remembering regulars' favorite drinks.
Education
Associate of Arts - Liberal Arts And Sciences
Skills
Small business operations
Customer service
Customer relations
Inventory management
Client engagement
Verbal and written communication
Interests
Enjoy participating in Reiki and daily meditation for overall physical and mental well-being.
DIY and Home Improvement
Outdoor Recreation
Enjoy hobbies that combine physical activity with outdoor exploration.
Hiking
Timeline
Bartender, Server and Cook
Northwest Passage Bar & Grille
10.2023 - 11.2024Read More
Owner
Twin Harbor Soap Company
08.2023 - 12.2025Read More
Bartender
Monkey Bar
10.2006 - 04.2023Read More
Spokane Community College
Associate of Arts from Liberal Arts And Sciences
Read More