RUBY JONAS
BROOKLYN,NY
Summary
A versatile, influential, and reliable professional who offers administrative experience in both the public and private sectors. A natural leader offering exceptional relationship-building and communication skills. Outstanding critical thinking and investigative abilities and committed to ensuring all results comply with agency regulations.
Overview
4
4
years of professional experience
Work History
Rent Examiner 2, Homes and Community Renewal
New York State DHCR
10.2023 - Current
- Examine applications filed by building owners and conduct case analysis
- Use available technology to obtain information from the agency database to facilitate successful performance of job duties, including case management responsibilities
- Obtain a good working knowledge and understanding of applicable rent laws, regulations, policies, and procedures
Administrative/Office Assistant Intern
MTA NYCT
10.2022 - 06.2023
- Provided support to management and completed weekly and monthly reports for the Q Line
- Compiled statistics and data to assist in proficiency with the ‘Q’ Line's performance
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Collaborated with cross-functional teams to ensure timely completion of projects and tasks, increasing overall efficiency.
Office Assistant Level
NYS Department Of Education ACCES-VR
12.2021 - 10.2022
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Produced high-quality communications for internal and external use.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
College Admissions Assistant
Borough of Manhattan Community College
04.2021 - 12.2021
- Responded to a high volume of 20+ student requests daily via online and in-person; regularly met with students to identify problem areas
- Assisted and reviewed admission applications for completeness and accuracy.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted students/visitors in with friendliness and professionalism.
Seasonal Sales Associate
Bloomingdales SoHo
11.2020 - 01.2021
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
Bachelor of Arts - Corporate Communications
Baruch College (CUNY)
New York NY09.2023
Associate of Science - Business Administration
Borough of Manhattan Community College (CUNY)
New York, NY06.2022
Skills
- Data Entry
- Customer Service
- Problem-solving abilities
- Researching skills
- Time Management
- Excellent Communication
- Organizational Skills
- Adaptability and Flexibility
Timeline
Rent Examiner 2, Homes and Community Renewal
New York State DHCR
10.2023 - Current
Administrative/Office Assistant Intern
MTA NYCT
10.2022 - 06.2023
Office Assistant Level
NYS Department Of Education ACCES-VR
12.2021 - 10.2022
College Admissions Assistant
Borough of Manhattan Community College
04.2021 - 12.2021
Seasonal Sales Associate
Bloomingdales SoHo
11.2020 - 01.2021
Bachelor of Arts - Corporate Communications
Baruch College (CUNY)
Associate of Science - Business Administration
Borough of Manhattan Community College (CUNY)
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