Ruby Longtain
Saginaw,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Skilled at working under pressure, and always willing to learn new things.
Overview
4
4
years of professional experience
Work History
Manager and Crew Member
Jimmy John's
Saginaw, Michigan
08.2021 - Current
- Maintained food safety protocols related to sanitation, food handling, and storage.
- Managed the cash register to efficiently process cash and credit card transactions.
- Served meals to customers in a friendly and courteous manner.
- Managed opening and closing responsibilities, ensuring workstations were equipped with necessary supplies.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Directed, mentored, and coached newly hired staff, instilling understanding of work expectations.
- Collaborated closely with team members to guarantee delivery of high-quality service to customers.
- Trained new employees to perform duties.
- Fostered a positive working environment, encouraging teamwork and employee engagement.
- Devised and applied strategies ensuring superior customer service experience.
- Elevated customer satisfaction by tackling challenges with informed and amiable support.
- Performed routine tasks accurately and effectively.
Education
High School Diploma -
Heritage High School
Saginaw, MI06-2024
Skills
- Food safety
- Customer service
- Cash management
- Team leadership
- Staff training
- Time management
- Task delegation
- Attention to detail
- Positive reinforcement
- Dependable and responsible
- Public speaking
- Friendly, positive attitude
- Strong retention
- Adaptable learner
- Interpersonal skills
Timeline
Manager and Crew Member
Jimmy John's
08.2021 - Current
High School Diploma -
Heritage High School