Ruby Lopez
Goodyear,AZ
Summary
Accomplished Manager at Raising Cane's Restaurants, adept in customer service and strategic planning. Excelled in boosting employee productivity and engagement, significantly enhancing customer satisfaction, and maintaining cost controls for profitability. Skilled in conflict resolution and team leadership, consistently achieving goals through effective communication and decision-making.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
Raising Cane's Restaurants
Goodyear, AZ
03.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
Education
Maricopa Community Colleges, Rio Salado Community College
Avondale, AZSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Complex Problem-solving
- Verbal and written communication
- Task delegation
- Goal setting
- Strategic planning
- Conflict resolution
Certification
RETAIL INDUSTRY CERTIFICATION
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Manager
Raising Cane's Restaurants
03.2022 - Current
Maricopa Community Colleges, Rio Salado Community College