Ruby Medrano
Streamwood,IL
Summary
Dynamic supervisor with a proven track record at Burlington, excelling in team development and customer service. Skilled in training and mentoring, I enhanced workflow efficiency and boosted customer satisfaction through effective conflict resolution. Committed to employee growth, I fostered a culture of reliability and performance improvement.
Overview
2026
2026
years of professional experience
Work History
Supervisor
Burlington
Streamwood, IL
2025 - Current
- Managed daily activities to enhance workflow and uphold team efficiency.
- Assisted in training new staff on operational procedures and safety protocols.
- Analyzed work performance and provided recommendations for development
- Boosted customer satisfaction through timely and polite resolution of issues.
- Managed opening and closing procedures to ensure smooth operations.
- Developed staff skills resulting in improved performance and career growth opportunities.
Sales Associate
Goodwill
Hoffman Estates, IL
2023 - 2024
- Assisted customers in product selection, enhancing overall shopping experience
- Maintained organized merchandise displays to optimize product visibility
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Handled returns, exchanges, and refunds following store guidelines.
- Informed clients about ongoing promotions and product details using effective selling techniques.
- Performed cash and card transactions to complete customer purchases.
Education
High School Diploma -
Streamwood High School
Streamwood, IL05.2025
Skills
Training and mentoring
Goal oriented
Customer service
Team building
Conflict resolution
Coaching and mentoring
Employee development
Reliability
Team development
Employee training
Timeline
Supervisor
Burlington
2025 - Current
Sales Associate
Goodwill
2023 - 2024
High School Diploma -
Streamwood High School