Ruby Messer
Dickinson,AL
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized [Job Title] with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Care Now
03.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
Patient Representative
Care Now
03.2019 - Current
- Resolved billing issues, resulting in increased patient trust and financial stability for the clinic.
- Implemented effective problem-solving techniques to resolve diverse patient concerns promptly.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Observed all facility rules and regulations regarding patient data to promote confidentiality and integrity.
- Informed patients of excessive wait times and offered to reschedule appointments.
- Enhanced patient satisfaction by addressing concerns and providing compassionate assistance.
Lab Assistant
Care Now
03.2019 - Current
- Managed specimen sample handling, receiving, storage and inventory.
- Logged samples correctly into computerized tracking system.
- Maintained lab by calibrating equipment and cleaning surfaces and items used.
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Ensured accurate test results with proper use of lab equipment and adherence to protocols.
- Prepared samples for centrifugation, aliquoting and preserving sample integrity.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Education
CCMA - CERTIFIED CLINICAL MEDICAL ASSISTANT
Chcp
Houston, TX11.2023
GED -
Dickinson High School
Dickinson, TX02.1995
Skills
- Phlebotomy
- Indirect Patient Care
- Medical office administration
- Data Entry
- Patient Scheduling
- Medical Terminology
- Procedure Assistance
- HIPAA Compliance
Timeline
Medical Assistant
Care Now
03.2019 - Current
Patient Representative
Care Now
03.2019 - Current
Lab Assistant
Care Now
03.2019 - Current
CCMA - CERTIFIED CLINICAL MEDICAL ASSISTANT
Chcp
GED -
Dickinson High School
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