Ruby Meza
Houston,TX
Summary
Meticulous data entry clerk with strong problem-solving skills and a focus on data accuracy. Experienced in maintaining confidential records and implementing corrective measures, ready to contribute to enhanced data integrity and operational efficiency.
Overview
23
23
years of professional experience
Work History
Data Entry Clerk
Turner Industries
La Porte, TX
02.2024 - Current
- Entered and maintained accurate data in company databases to ensure information integrity.
- Processed high-volume data entry tasks while adhering to established deadlines and quality standards.
- Conducted regular audits of data to identify discrepancies and implement corrective measures.
- Assisted in training new team members on data entry protocols and system navigation.
- Utilized advanced spreadsheet functions to streamline data analysis processes for reporting purposes.
- Followed established procedures to enter and process data correctly.
- Completed data entry tasks with accuracy and efficiency.
- Scanned documents and saved in database to keep records of essential organizational information.
- Checked for accuracy by verifying data and records.
- Managed and organized documents for data entry tasks.
- Used computer software to store and retrieve data.
- Maintained files, records, and chronologies of entry activities.
Janitorial Worker
Compass Group Management
Houston, TX
08.2022 - 02.2024
- Maintained cleanliness and sanitation standards in high-traffic areas.
- Operated floor cleaning machines to ensure optimal maintenance of surfaces.
- Restocked supplies and managed inventory for janitorial products effectively.
- Assisted in training new staff on cleaning protocols and safety procedures.
- Swept hard surface floors using broom or push broom dust mop.
- Developed checklists for daily tasks, ensuring consistency in quality and performance standards.
- Collaborated with team members to streamline workflows and enhance service delivery.
- Implemented improved cleaning techniques, enhancing efficiency and effectiveness of operations.
- Conducted routine inspections to identify areas requiring additional attention or repair.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Dusted surfaces, ledges, fixtures and furniture.
- Sanitized break area kitchen counters, tables and sinks.
- Kept building spaces premises clean inside and outside.
- Damp-mopped hard floors to clean and remove residue or spillage.
Janitor
Austin Industries
Houston, TX
01.2022 - 07.2022
- Maintained cleanliness and sanitation standards across diverse facility areas.
- Operated industrial cleaning equipment to ensure efficient waste removal and surface upkeep.
- Collaborated with team members to optimize daily cleaning schedules and procedures.
- Conducted regular inspections to identify maintenance needs and enhance safety compliance.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
- Implemented process improvements that increased overall efficiency in daily janitorial tasks.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Checked in and stocked inventory throughout facility.
- Moved furniture for cleaning and set up for special events.
Janitorial Worker
Compass Group Management
Deer Park, TX
08.2020 - 10.2020
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
- Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
- Hand-cleaned telephones, door knobs and remote controls.
- Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
- Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
- Polished stainless steel fixtures and furniture details.
- Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
- Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
Provider
Reliable Home Health Care
Alvin, TX
08.2016 - 07.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Walmart
Pasadena, TX
07.2011 - 12.2013
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer, ensuring proper balance at shift end.
- Assisted in training new cashiers on register operations and customer service standards.
- Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
- Implemented strategies to reduce checkout wait times during peak hours.
- Collaborated with team members to improve store layout for optimal customer flow.
- Monitored inventory levels at registers, reporting discrepancies promptly to management.
- Conducted regular audits of cash handling procedures, ensuring compliance with company policies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Receptionist
Makrislawfirm
Houston, TX
01.2004 - 12.2010
- Managed front desk operations, ensuring smooth visitor experience and efficient call handling.
- Coordinated appointment scheduling using legal management software to optimize attorney calendars.
- Maintained accurate filing systems for client records, enhancing retrieval efficiency and data integrity.
- Developed training materials for new staff, streamlining onboarding processes within reception team.
- Implemented office supply inventory management system, reducing costs through strategic vendor negotiations.
- Led daily team meetings to discuss workflow improvements and address operational challenges effectively.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Maintained confidentiality of information regarding clients and company.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
Assistant Manager
Eastend Apartments
Houston, TX
01.2003 - 12.2003
- Led daily operations, ensuring efficient management of tenant services and maintenance requests.
- Developed and implemented streamlined processes for lease administration, enhancing turnaround times.
- Supervised staff performance, providing mentorship and fostering teamwork among the property management team.
- Analyzed resident feedback to identify areas for improvement, driving initiatives to enhance tenant satisfaction.
- Coordinated marketing efforts for apartment listings, resulting in increased occupancy rates through strategic outreach.
- Managed property budgets, monitoring expenses to ensure financial efficiency and adherence to operational targets.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established relationships with vendors and contractors, negotiating contracts that improved service delivery and reduced costs.
- Facilitated training programs for new hires, cultivating a knowledgeable workforce committed to service excellence.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Education
High School Diploma -
Marque Learning Center
Houston, TX2006
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Data accuracy
- Accuracy and attention to detail
- Time management
- File management
- Customer Service-oriented
- Independent worker
- Filing and data archiving
- Data management
- Office administration
- Maintains confidentiality
- Strong problem solver
- Data processing
- Document scanning
- Document processing
- Document preparation
- Database management
- Spreadsheet management
- Work prioritization
- Meticulous attention to detail
- Database maintenance
- Data verification expertise
- Multitasking and organization
- Team collaboration
- Record keeping
- Data organization
- Data transcription
- Task coordination
Languages
Spanish
Full Professional
Timeline
Data Entry Clerk
Turner Industries
02.2024 - Current
Janitorial Worker
Compass Group Management
08.2022 - 02.2024
Janitor
Austin Industries
01.2022 - 07.2022
Janitorial Worker
Compass Group Management
08.2020 - 10.2020
Provider
Reliable Home Health Care
08.2016 - 07.2017
Cashier
Walmart
07.2011 - 12.2013
Receptionist
Makrislawfirm
01.2004 - 12.2010
Assistant Manager
Eastend Apartments
01.2003 - 12.2003
High School Diploma -
Marque Learning Center