Ruby Moriel
El Paso,TX
Summary
Customer centric professional with a foundational background in insurance policy administration and property risk management. Proven track record of navigating complex regulatory compliance and conducting property level safety audits to mitigate liability. Expert at translating technical contract language for diverse clients and managing high volume accounts. Eager to leverage 'boots on the ground' property experience to drive retention and policy growth within a dynamic insurance team.
Overview
3
3
years of professional experience
Work History
Sales Associate
Farmers Insurance Agency - Michael Geffre
Laguna Beach, CA
09.2025 - 03.2026
- Increased revenue by identifying cross-selling opportunities, adding life or umbrella policies to existing home/auto clients.
- Developed new business leads through networking, cold calling, and partnership with local real estate/mortgage brokers.
- Analyzed client needs and risk exposures to recommend tailored auto, home, life, and commercial policies.
Assistant Manager
Desert Oasis Park MHP
El Paso, TX
01.2025 - 09.2025
- Reduced monthly delinquency by 20% through the implementation of a proactive rent collection protocol and consistent follow-up on overdue accounts, maintaining a 98% on time payment rate across 115+ units
- Streamlined maintenance workflows by prioritizing urgent repairs and coordinating with vendors, reducing average response times for service requests from 48 to 24 hours while ensuring 100% compliance with safety standards
- Executed comprehensive marketing strategies and organized community events to maintain high occupancy levels and boost resident referrals.
Sales Agent
PHP Agency Inc.
El Paso, TX
11.2022 - 01.2024
- Created informative reports to clarify life insurance policy features and benefits for clients.
- Formulated comprehensive financial plans for clients, prioritizing coverage and family security.
- Identified new client prospects through cold calling, networking, and referrals to drive business growth.
Education
High School Diploma -
Montwood High School
El Paso, TX06-2021
Skills
- Inbound Sales & Lead Conversion
- Consultative Selling
- Bilingual (Spanish & English)
- Objection Handling
- Customer Service
- Persuasive Communication
Timeline
Sales Associate
Farmers Insurance Agency - Michael Geffre
09.2025 - 03.2026
Assistant Manager
Desert Oasis Park MHP
01.2025 - 09.2025
Sales Agent
PHP Agency Inc.
11.2022 - 01.2024
High School Diploma -
Montwood High School