Ruby Ramos
Olancha,CA
Summary
Hi my name is Ruby Ramos i am twenty-three and an ambisous and reliable worker who takes her job seriously. I enjoy costomer service and being part of a great enviorment i also enjoy adding new skills to my skill set and am ready for any challenge thrown in my direction. If given the oppurtunity i will prove to be a hard and honest worker who puts the customers first and improve the enviorment of your bussiness.
Overview
4
4
years of professional experience
Work History
Budtender
Shatter Dispensary & Lounge
San Bernardino, CA
12.2022 - 03.2023
- Handled large volume of cash with high accuracy and security each day.
- Verified proper customer identification, medical information and paperwork.
- Researched new products, strains and trends as well as important law changes regarding dispensaries.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Created positive and healthy customer interactions to align with company core values.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
Hostess Busser
Pinnacle Peak Steak House
Colton, CA
10.2019 - 08.2022
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Corp Member
California Conservation Corps
San Bernardino, CA
10.2018 - 10.2019
- Removed undesirable or diseased trees with hand and power saws.
- Constructed fire breaks and removed brush to support fire prevention and suppression goals.
- Alerted forest users about fire conditions, safety hazards and general forest use regulations to provide optimal protection and prevent harm.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Cajon High School
San Bernardino, CA06.2018
Skills
- Customer Support
- Creative Problem Solving
- Spanish Fluency
- Customer Service
- Multitasking and Prioritization
- Understanding Customer Needs
- Verbal Communication
- Teamwork and Collaboration
- Computer Proficiency
- Stockroom Upkeep
- Cash Handling
- Upselling Techniques
- Flexible Schedule
- Merchandise Recommendations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
Mario Rodriguez | Manager at shatter
Mr32689@gmail.com
(909)775-3721
Timeline
Budtender
Shatter Dispensary & Lounge
12.2022 - 03.2023
Hostess Busser
Pinnacle Peak Steak House
10.2019 - 08.2022
Corp Member
California Conservation Corps
10.2018 - 10.2019
High School Diploma -
Cajon High School