Andrew M. Davis
Orange,United States
Summary
Detail-focused customer service and sales professional with strong communication skills and experience in fast-paced retail environments. Known for staying calm under pressure, working efficiently, and helping customers feel confident in their purchase decisions.
Dedicated customer service and sales professional knowledgeable about preparing, packaging and stocking different cannabis products. Adept at working quickly and maintaining security while meeting high demand. Excellent interpersonal, communication and time management skills.
Overview
12
12
years of professional experience
Work History
Budtender
West Orange Wellness
03.2025 - Current
- Provide guidance on cannabis products, delivering friendly, personalized service to both new and experienced customers.
- Process transactions accurately while ensuring full compliance with state cannabis laws and regulations.
- Maintain organized inventory by pulling stock, restocking, and supporting inventory staff for product accuracy.
- Stay current on all product offerings to make confident, tailored recommendations.
- Contribute to a clean, welcoming retail environment and support team sales goals.
Owner
Andrews Commercial Cleaning
03.2018 - Current
- Own and operate an independent commercial cleaning business serving medical offices and commercial facilities.
- Manage day to day operations including scheduling, route planning, and supply ordering.
- Communicate directly with clients to confirm needs, handle requests, and maintain long term relationships.
- Perform detailed cleaning, deep cleaning, and sanitization with a focus on high touch areas and infection control standards.
- Maintain quality control through walkthroughs, checklists, and consistent service to ensure customer satisfaction.
- Handle invoicing, estimates, and recordkeeping while ensuring reliability, professionalism, and on time completion.
Assistant Store Manager
2nd Street USA
10.2024 - 02.2025
- Lead day-to-day store functions, including opening/closing procedures, inventory receiving, and order fulfillment.
- Supervise and support team members, fostering a collaborative and productive work environment.
- Deliver elevated customer experiences, aligning with brand standards for premium service.
- Identify operational opportunities and implement solutions to increase efficiency and customer satisfaction.
Sales Associate / Assistant Store Manager in Training
2nd Street USA
08.2024 - 10.2024
- Support daily store operations by delivering strong customer service while also handling inventory, processing shipments, and assisting with visual merchandising.
- Photograph, edit, and post products for online listings to keep a clean, consistent, and professional digital presence.
- Keep the sales floor organized, clean, and customer-ready by working closely with the team and following daily store standards.
- Actively train in company systems and store procedures through a corporate-led development track with the goal of moving into an Assistant Store Manager role.
Night Key Holder
Aldo
11.2019 - 03.2020
- Delivered personalized customer service and expert product recommendations.
- -Managed closing team and nightly closing procedures, including register reconciliation, sales reports, and locking and securing the store gate.
- -Maintained a smooth end-of-day operation with accuracy and professionalism
Women’s Shoes Assistant Coordinator
Bloomingdales
09.2019 - 03.2020
- -Supported the women’s and men’s designer shoe departments with merchandising, inventory control, and markdowns.
- -Managed luxury brands such as Gucci and Alexander Wang, ensuring displays reflected brand prestige.
- -Assisted sales associates in delivering exceptional client experiences in a high-end retail environment.
Front End Coordinator
Marshalls
05.2017 - 07.2019
- -Supervised register operations, organized team breaks, and maintained a seamless customer flow.
- -Managed register and front door closing procedures, as well as the store intercom announcements and closing call
- -Resolved customer issues and returns with kindness, professionalism and efficiency.
Merchandise Associate
Marshalls
07.2016 - 07.2019
- -Worked across departments including the stockroom, sales floor, and register, fitting rooms and cash office.
- Processed and displayed merchandise in an organized, brand-aligned manner.
- -followed closing/opening procedures instructed by management and ensured the store was clean and repped for the night or morning crew
Team Member
Planet Fitness
06.2018 - 12.2018
- -Sole overnight staff member responsible for auditing, cleaning, and maintaining the facility.
- -Provided member support and upheld brand cleanliness standards during off-hours.and serviced throughout the night as I was the only staff member there.
Team member
Sunnyside
02.2014 - 06.2016
- -Worked collaboratively to maintain cleanliness across three large office buildings.
- -Responsible for dusting, vacuuming, kitchen organization, and overall presentation
Office staff
AJ Trucking
08.2014 - 12.2015
- -Managed administrative tasks including invoicing, file organization, and transaction logging.
- -Supported equipment maintenance and cleanliness, ensuring trucks were job-ready.
Skills
- Sales proficiency
- Maintaining security
- Regulatory compliance
- Customer assistance
- Issue resolution
- Product knowledge
- Written and verbal communication
- Complaint resolution
- Business operations leadership
- Reading comprehension
- Multitasking and organization
- Relationship building
- Customer support
- Decision-making
Timeline
Budtender
West Orange Wellness
03.2025 - Current
Assistant Store Manager
2nd Street USA
10.2024 - 02.2025
Sales Associate / Assistant Store Manager in Training
2nd Street USA
08.2024 - 10.2024
Night Key Holder
Aldo
11.2019 - 03.2020
Women’s Shoes Assistant Coordinator
Bloomingdales
09.2019 - 03.2020
Team Member
Planet Fitness
06.2018 - 12.2018
Owner
Andrews Commercial Cleaning
03.2018 - Current
Front End Coordinator
Marshalls
05.2017 - 07.2019
Merchandise Associate
Marshalls
07.2016 - 07.2019
Office staff
AJ Trucking
08.2014 - 12.2015
Team member
Sunnyside
02.2014 - 06.2016