Ruby Rodriguez
Tampa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Walgreens
07.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Teacher's Assistant
Leto High School
10.2022 - Current
- Supported classroom activities, tutoring, and reviewing work.
- Supported student learning objectives through personalized and small group assistance.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Babysitter
Family Friends And Neighbors
01.2021 - Current
- Helped children complete homework assignments and school projects.
- Played games, worked on puzzles, and read books to young children.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
Volunteer
Elementary School
04.2023 - 04.2023
- Maintained tidy and organized environment to comply with cleanliness standards.
- Took and followed detailed directions from others.
- Questioned customers to better understand needs and best solutions.
Education
Internaitional Baccalaureate Program
Alonso High School
Tampa, FL05.2025
Skills
- Task Initiative
- Active Listening
- Group Activities
- Responsible
- Quick Learner
- Attention to Detail
- Communication
- Relationship building
Hobbies
- Reading in my free time has helped me increase my analyzation skills as well as improve my understanding of life.
- Creating jewelry has taught me patience and has unleashed my creative side
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Walgreens
07.2023 - Current
Volunteer
Elementary School
04.2023 - 04.2023
Teacher's Assistant
Leto High School
10.2022 - Current
Babysitter
Family Friends And Neighbors
01.2021 - Current
Internaitional Baccalaureate Program
Alonso High School
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