Ruby Salazar
Kansas City,KS
Summary
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
12
12
years of professional experience
2011
2011
years of post-secondary education
Work History
Billing Specialist
Vibrant Health
Kansas City, Ks
03.2021 - Current
- Processed patient billing inquiries and resolved discrepancies promptly.
- Managed insurance claims submissions and follow-ups efficiently.
- Reviewed and verified accuracy of patient data in billing systems.
- Answered customer inquiries regarding billings, payments, account status.
- Worked with team members to identify and develop process improvements.
- Investigated incorrect billings and processed refunds as necessary.
- Worked closely with patients to discuss payment arrangements when needed.
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Submitted claims to insurance companies.
Patient Service Representative
Vibrant Health
Kansas City
08.2020 - 03.2021
- Responsible for managing inbound and outbound calling, scheduling patient appointments, completing patient check-in and check-out and ensuring smooth flow.
- Answering telephone calls received at the clinic.
- Closely working with medical care team.
- Performing administrative and clinical support duties as assigned.
Patient Service Representative
Sharon Lee Family Health Care
02.2020 - 07.2020
- Responsible for Greeting patients
- Verifying Appointments
- Checking In patient's
- Verifying Income
- Faxing Documents
Dental Receptionist
State Ave Dental Office
04.2019 - 09.2019
- Greet patient - Guest upon arrival.
- Check In/out patients, verify Insurance.
- Give patients treatment plans.
- Schedule appointments.
- Verify Appointment for next day, Answer incoming calls.
- Give patient's consent forms for treatments.
- Also have little experience as a Dental Assistant setting up composite fillings, Extraction, New patient exam.
- Bilingual (Spanish - English)
Clerk
Jackson County Courthouse
08.2018 - 03.2019
- Responsible for Assisting Taxpayers in person.
- Responsible for Processing large amounts of paperwork in compliance to deadline.
- Processing all tax payments, prepare all tax statement's and receipt, prepare end of the day report.
Board of Equalization
Jackson County Courthouse
06.2018 - 08.2018
- Make copies of legal documents, filing paperwork.
- Attention to detail and accuracy.
- Responsible for assisting taxpayers in person, by phone or written correspondence with all matters involving real and business property assessment and appeal process.
- Prepare dockets for Court.
Customer service representative
Checksmart
07.2017 - 02.2018
- Process payday loans
- Cash paychecks
- Take payments for loan
- Title loans
- WesternUnion transactions
- Process end of the day reports
Patient Service Representative
HealthPartnership Clinic
01.2014 - 07.2017
- Greet patients-guest upon arrival.
- Obtain current patient information from established and new patients.
- Accurately enter/update patient information.
- Verify payor source, insurance eligibility and financial status/ discount applicability.
- Assist patients with completion of paperwork upon registration.
- Audit Electronic Health Record for accurate demographics and executed consents/ acknowledgement forms.
- Schedule appointments Identify patients by Date of Birth and Name in EHR.
- Schedule and Reschedule appointments, as directed by supervisor.
- Scheduling appointments for Adults, Children also for Dental as well.
Education
Wyandotte High School
Kansas City, KsSkills
- Bilingual
- Fast learner
Timeline
Billing Specialist
Vibrant Health
03.2021 - Current
Patient Service Representative
Vibrant Health
08.2020 - 03.2021
Patient Service Representative
Sharon Lee Family Health Care
02.2020 - 07.2020
Dental Receptionist
State Ave Dental Office
04.2019 - 09.2019
Clerk
Jackson County Courthouse
08.2018 - 03.2019
Board of Equalization
Jackson County Courthouse
06.2018 - 08.2018
Customer service representative
Checksmart
07.2017 - 02.2018
Patient Service Representative
HealthPartnership Clinic
01.2014 - 07.2017
Wyandotte High School