Ruby Salgado
Sacramento,CA
Summary
Responsible and motivated college graduate with a strong desire to support and empower youth. Seeking to apply customer service, childcare experience, and sociological skills to a Behavior Technician position with Autism Spectrum Therapies.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Member Services Representative
Planet Fitness Gym
03.2024 - Current
- Provided superior customer service to members, prospective members, and guests, ensuring a positive experience.
- Handle front desk activities including answering phones, member check-ins (up to 800 guests per day), new member intake, and account memberships and billing updates.
- Greet and assist members and guests at the front desk, and help with daily tasks to ensure cleanliness and quality standards are met.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Store Sales Associate
Daiso California
09.2023 - 03.2024
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Assisted with inventory management and data entry, including completing routine checks and stock level maintenance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed efficient cash register operations.
Independent Consultant
Arbonne
08.2023 - Current
- Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Successfully managed and grew a client base of loyal customers through attentive customer service.
- Conducted individual consultations to understand customer needs, address concerns, and recommend tailored skincare and wellness solutions.
Caregiver
Independant Contractor
06.2019 - 08.2023
- Provided childcare both inside and outside the home, ensuring the safety and well-being of children.
- Encouraged healthy habits by preparing nutritious meals, performing light housekeeping, and coordinating a daily schedule for activities.
- Engaged children in educational and recreational activities, including learning chores and tutoring in a safe and affirming space to grow and develop.
- Addressed the physical, social, and emotional needs of children, maintaining consistent behavioral expectations.
Education
Adult AED - CPR Certification
Pro CPR By Pro TrainingsBachelor's Degree - Sociology
Sacramento State University
Sacramento, CA12.2023
Skills
- Customer Service
- Active Listening
- Client Services Databases
- Childcare
- Relationship building
- Teamwork and Collaboration
- Flexible Schedule
- Time Management
- Reliability and Punctuality
- Computer Skills
Certification
- CA Driver's License, Expires 2024
Timeline
Member Services Representative
Planet Fitness Gym
03.2024 - Current
Store Sales Associate
Daiso California
09.2023 - 03.2024
Independent Consultant
Arbonne
08.2023 - Current
Caregiver
Independant Contractor
06.2019 - 08.2023
- CA Driver's License, Expires 2024
Adult AED - CPR Certification
Bachelor's Degree - Sociology
Sacramento State University
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