Ruby Swan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Flooring Specialist
Home Depot
03.2020 - 09.2020
- Managed approximately 30 incoming calls, emails, and personal visits.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Associate Trainer
Panera Bread
10.2017 - 01.2020
- Provided coaching and mentoring to employees.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Mentored employees during probationary period to answer questions and offer improvement strategies.
Education
Bachelor of Science - Business Administration
Austin Peay State University
Clarksville, TN12.2025
Associate of Science - Business
Dallas College
Dallas, TX02.2024
Skills
- Retail Merchandising
- Customer Service
- Mentoring
- Complex Problem-Solving
Timeline
Flooring Specialist
Home Depot
03.2020 - 09.2020
Associate Trainer
Panera Bread
10.2017 - 01.2020
Bachelor of Science - Business Administration
Austin Peay State University
Associate of Science - Business
Dallas College
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