Ruchika Shukla
Wheaton,IL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
3
3
years of professional experience
Work History
Managing Partner/Owner
Devon C Store Inc.
12.2022 - Current
- Founded and managed convenience store business, growing revenue by 25% in first half of first year of operation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Business Operation Manager
Cary Pub And Grill Inc.
11.2020 - Current
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Reduced financial inconsistencies while assessing and verifying expense reports.
- Promoted energetic atmosphere with purpose to drive improvements in performance
- Recruited, hired, mentored and trained staff on business procedures, policies, duties and customer service methods.
- Created effective sales promotions and marketing strategies to deliver almost 50% YoY growth in sales.
- Worked all of above and beyond in other entities owned by same owner
Education
MBA -
Concordia University Chicago
River Forest, IL08.2020
BBA -
Kurukshetra University
Kurukshetra, India04.2017
Skills
- Business Launch
- Business Administration
- POS Programming
- Team Oversight
- Payroll Preparation
- Customer Relationship Management
- Budgeting and Cost Control
- Business Analysis
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
English
Native or Bilingual
Timeline
Managing Partner/Owner
Devon C Store Inc.
12.2022 - Current
Business Operation Manager
Cary Pub And Grill Inc.
11.2020 - Current
MBA -
Concordia University Chicago
BBA -
Kurukshetra University