Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rudaina Sleiman

Multiskilled Professional | Skincare, Retail, Customer Service, And Education
Edmonton

Summary

Dedicated and versatile professional with over 9 years of experience across skincare, retail, education, and customer service. Proven ability to communicate effectively in both English and Arabic, deliver exceptional client experiences, and adapt quickly to different roles. Skilled in skincare treatments, sales, customer support, and team collaboration. Passionate about helping people, problem-solving, and contributing to positive and productive work environments.

Overview

11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Sales Associate

Dyce Apparel
03.2025 - 06.2025
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Skin Care

Karolina Shop
01.2023 - 05.2024


  • Boosted spa revenue, introducing innovative skin care treatments and packages.
  • Improved client satisfaction by providing personalized skin care treatments and product recommendations.
  • Increased sales and customer satisfaction by providing personalized skin care consultations and recommendations.
  • Advised clients on relevant lifestyle changes that could positively impact their skin health, reinforcing the importance of a holistic approach to skin care.

English Teacher

Baaloul Official School
10.2018 - 10.2022
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required topics.
  • Created and implemented activities to foster critical thinking skills of students.
  • Prepared comprehensive English curriculum for multiple classes.

Secretary

Dr. Hossam Fakih Clinic
01.2014 - 12.2017
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Documented patient medical information, case histories, and insurance details to facilitate smooth appointments and payment processing.
  • Maintained a clean and organized office environment to promote a positive atmosphere for both staff and patients.

Education

Bachelor of Arts - Translation and Interpretation

Lebanese International University
Lebanon
04.2014 - 01.2017

Skincare Specialist - Skincare

CIS College
Lebanon
04.2023 - 01.2024

Skills

Multi-tasking strength

Sales expertise

Cash handling

Exceptional customer service

Strong organizational skills

Appointment coordination

Skin care treatments

Lecturing

Certification

Skincare Specialist Training

Timeline

Sales Associate

Dyce Apparel
03.2025 - 06.2025

Skincare Specialist Training

05-2024

Skincare Specialist - Skincare

CIS College
04.2023 - 01.2024

Skin Care

Karolina Shop
01.2023 - 05.2024

English Teacher

Baaloul Official School
10.2018 - 10.2022

Bachelor of Arts - Translation and Interpretation

Lebanese International University
04.2014 - 01.2017

Secretary

Dr. Hossam Fakih Clinic
01.2014 - 12.2017
Rudaina SleimanMultiskilled Professional | Skincare, Retail, Customer Service, And Education
Created at Zety.com