Rudelina Calcano
JAMAICA,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker eager to secure entry-level job position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Sales Clerk Assistant Manager
Ralph Super Deli
09.2017 - 06.2020
- Processed payments and returns accurately and efficiently.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Retained customers and found new ones by identifying their needs and, offering appropriate products and services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Increased sales by 18% by gathering feedback from consumers and acquiring products essential to their needs.
Sales Clerk
142 Best Super Deli
06.2016 - 05.2017
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Kept front check out area clean and organized for efficient service.
- Processed payments and returns with accuracy and speed to have customers know their time is valued
Aircraft Engine Mechanic
United States Navy
07.2007 - 07.2012
- Used technical knowledge to tear-down, inspect and repair over 640 aircraft engine modules and surpass power plants division's time to replenish (TTR) goals. (2009)
- Diagnose and solve maintenance problems on aircraft systems.
- Disassembled, repaired and replaced components in aircraft's body and engine.
- Maintained records of repair work, parts replacement and routine maintenance.
- Outstanding work ethic contributed to 99% completion rate of combat missions, 578.9 flight hours, and 155 combat sorties during deployment supporting Operation ENDURING FREEDOM (Bagram, Afghanistan 2010)
- Built and repaired engines for EA-6B, F/A-18 A-D aircraft.
- Collaborated with colleagues in developing and refining maintenance procedures.
- Performed Organizational level and Intermediate level maintenance on aircraft and aircraft engines.
Education
Bachelor of Science - Criminal Justice Management
John Jay College of Criminal Justice of The City University of New York
New York, NY01.2023
Associate of Science - Criminal Justice
Queensborough Community College of The City University of New York
Oakland Gardens, NY05.2016
Skills
- Excellent written and verbal communication
- Highly organized, manages time well and ability prioritize task to maximize efficiency
- Ability to complete tasks paying attention to all areas involved
- Easily adapts to fast changing environments
Languages
Spanish
Native or Bilingual
Timeline
Sales Clerk Assistant Manager
Ralph Super Deli
09.2017 - 06.2020
Sales Clerk
142 Best Super Deli
06.2016 - 05.2017
Aircraft Engine Mechanic
United States Navy
07.2007 - 07.2012
Bachelor of Science - Criminal Justice Management
John Jay College of Criminal Justice of The City University of New York
Associate of Science - Criminal Justice
Queensborough Community College of The City University of New York
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