Rudi Frank
Walgreen's Pharmacy
Lynnwood,WA
1
Language
10
years of professional experience
Dedicated Pharmacy Technician Trainee with a strong background in team collaboration and employee training. Skilled in managing inventory and streamlining workflow processes, contributing to improved efficiency and customer loyalty in fast-paced pharmacy settings.
Work History
Pharmacy Technician, Non-Certified
1 Year 11 Months- Processed an average of 200 prescription orders accurately and efficiently in fast-paced pharmacy environment per day.
- Streamlined pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Operated pharmacy software systems for prescription management and patient records maintenance.
- Delivered customer support by promptly addressing inquiries and resolving issues, contributing to a positive patient experience.
- Organized incoming shipments of medications and restocked shelves.
- Completed over 600 hours of mandatory training, gaining valuable knowledge of pharmaceutical industry practices and procedures.
- Maintained compliance with pharmacy regulations and safety protocols consistently.
- Trained new staff on standard operating procedures and customer service practices.
- Collaborated with healthcare professionals to resolve medication-related inquiries effectively.
- Answered over 50 incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Security Officer
3 Years- Patrolled premises to identify and mitigate security risks, enhancing overall safety.
- Monitored facility access, ensuring compliance with security protocols and protecting personnel and property.
- Responded swiftly to incidents, ensuring effective resolution and documentation.
- Coordinated with law enforcement during emergencies to ensure public safety and effective incident management.
- Maintained accurate logs of daily activities and incidents for accountability purposes.
Education
Bachelor of Science - Biochemistry
- Relevant Coursework: General Chemistry & Organic Chemistry.
- Dean's List Winter of 2025.
Associate of Science - Chemistry
- Science Club Member Inventory Specialist.
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Advanced math skills
Attention to detail
Analytical thinking
Employee training
Languages
ASL
Limited Working
Timeline
Pharmacy Technician, Non-Certified
Walgreen's Pharmacy
09.2024 - CurrentRead More
Security Officer
Securitas Security Services USA
01.2017 - 01.2020Read More
University of Washington-Bothell
Bachelor of Science from Biochemistry
Read More
Skagit Valley College
Associate of Science from Chemistry
Read More