Hi, I’m
Rudolph Pallas
White Plains,NY
Summary
Compassionate Companion Caregiver with solid background in providing personal care and companionship to elderly clients seeking employment as a certified Home Health Aide upon graduation from the Clinton Institute in August 2025. Consistently demonstrated ability to build trusting relationships, offering emotional support and assistance with daily activities. Proven track record of employing patience and empathy to enhance client well-being.
Overview
18
years of professional experience
Work History
Allied Universal Security Services/Securitas
Security Guard
08.2018 - 07.2025
Job overview
- Greeted Citigroup Conference Center, Yonkers Health Clinic, and IBM Corporate Office guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury, and coordinating with police and fire department when necessary
- Patrolled and monitored premises in company vehicle and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Merge IT, LLC
Dispatch Install Technician
12.2021 - 12.2024
Job overview
- Provided on-call support for international banking institutions, including UBS and Credit Suisse: de-installed, repaired, and reinstalled desktops, laptops, dual monitors, thin clients, verifones, wiring installations, IPS, AC Adapters, routers, IPcameras, keyboards, audio speakers, card readers, and more
- Conducted testing of computer monitors for power and display functionality, troubleshot network connectivity, performed cable management, used ticketing systems, and maintained inventory of working technology devices in warehouse, safely disposing of defective equipment in compliance with environmental regulations
Amalgamated Life Insurance
Customer Health Insurance Representative
01.2017 - 03.2018
Job overview
- Increased funding to company through high productivity at Health Insurance division of Amalgamated Life Insurance company, handling 70 calls per day in busy call center; promoted from temporary staff member to salaried employee with benefits
- Adhered to HIPPA guidelines and experienced with ticketing tools to enter and retrieve confidential medical data, and resolve customer health insurance issues
- Described the benefits and coverage associated with different types of healthcare plans, and described exclusions and non-covered treatment approaches
- Assisted healthcare providers with sending claims for payment, filled out and sent inquiries for adjustments, and answered customer questions pertaining to medical claims
Private Adult Care
Companion Caregiver
01.2008 - 12.2011
Job overview
- Assisted Elderly Alzheimer's patient with daily living activities at nursing home, improving their quality of life.
- Assisted client with daily living needs to maintain dignity, self esteem, and general wellness.
- Developed trusting relationship with client through active listening skills and empathetic communication techniques.
- Communicated with client's family members by phone to inform them of living conditions and safety of staff members at nursing home
- Collaborated with healthcare professionals to ensure optimal care for clients, maintaining effective communication channels.
- Provided entertainment to nursing home clients by participating in nurses' aide led karaoke and popular music dancing show in dining area
Education
Manhattanville UniversityPurchase, NY
Bachelor of Arts from Psychology
University Overview
- Psi Chi Honor Society Inductee
Adelphi UniversityOnline Program
Certificate from EKG Technician
11-2025
Clinton InstituteHartsdale, NY
Certificate from Home Health Aide
08-2025
Westchester Community CollegeValhalla, NY
Post-Degree Certificate from Cybersecurity
05-2020
University Overview
- Phi Theta Kappa Honor Society Inductee
Skills
- Emotional Support
- Compassion and empathy
- Communication skills
- Leadership ability
- Emergency Response
- First Aid/CPR/AED training
- De-escalation skills
- Advanced computer skills
- Lifting up to 50 lbs
Affiliations
U.S. Institute of Diplomacy & Human Rights
Timeline
Dispatch Install Technician
Merge IT, LLC
12.2021 - 12.2024
Security Guard
Allied Universal Security Services/Securitas
08.2018 - 07.2025
Customer Health Insurance Representative
Amalgamated Life Insurance
01.2017 - 03.2018
Companion Caregiver
Private Adult Care
01.2008 - 12.2011
Manhattanville University
Bachelor of Arts from Psychology
Adelphi University
Certificate from EKG Technician
Clinton Institute
Certificate from Home Health Aide
Westchester Community College
Post-Degree Certificate from Cybersecurity
Similar Profiles
J'Quan Kirvon EwingJ'Quan Kirvon Ewing
Security Officer at Securitas / Allied Universal ServicesSecurity Officer at Securitas / Allied Universal Services
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Arlincia RobinsonArlincia Robinson
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service
Carlos ChavezCarlos Chavez
Storekeeper at Liberty LinesStorekeeper at Liberty Lines
Daniella CarosioDaniella Carosio
Operations Professional at Tiffany & Co.Operations Professional at Tiffany & Co.