Rudy Aguilar

• Manage team performance by training, mentoring, disciplining, and motivating technicians.
• Plan, scheduled, and assigned technicians to jobs based on their skill level and timeframe.
• Monitor and enforce safety measures to mitigate hazards.
• Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
• Continuously expanded knowledge base through ongoing training and certification programs, staying current with industry advancements.
• Provide technical support to troubleshoot, repair and maintain operational efficiencies in mechanical, and electrical systems.

Specialties include troubleshooting and repairing different types of generator sets, automatic transfer switches, switchgear, uninterruptible power supply systems (battery and flywheel UPS) industrial engines, and marine engines.

• Diagnose complex problems by utilizing advanced repair procedures and product information.
• Well-versed in reading wiring schematics, technical manuals, and support literature.
• Committed to delivering excellent customer service while working in a fast-paced but safe environment.
• Demonstrate the ability to manage multiple tasks while remaining adaptable and flexible.
• Focused on learning new skills and staying updated with industry changes.
• Provide technical assistance to customers regarding repair procedures and product information.

• Conferred with customer to determine their concerns and explain the process of the repair.
• Read and followed technical documentation to complete accurate repairs.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.

• Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
• Drove multiple kinds of cars, trucks, and SUVs in and out of shop bays for technicians.
• Test drove vehicles after repairs for the service technicians to verify repairs.
• When not driving or moving vehicles, would assist the technicians with their jobs and learn at the same time.

• Completed preventive maintenance and mechanical repairs on vehicles.
• Maintained proficiency in tactical planning options and convoy defense techniques.
• Acting team leader in-charge of multiple service members on several occasions.
• Followed lawful orders as commanded.
• Drove multiple types of wheeled and track vehicles with no incidents.
• Outstanding situational awareness, able to adapt to stressful situations.