Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Rudy Castillo

Baytown,TX

Summary

Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management. Motivated Account Manager consistently increases revenue, maximizes productivity and optimizes customer satisfaction. Expert in customer relationship management and adept at upselling with consideration to client needs. Trained in conflict resolution and advanced sales techniques. Hardworking Account Manager gifted at lead generation and efficiently resolving customer issues. Engaging and personable to increase business opportunities through outstanding client presentations, effective communication skills and a dedication to customer service. Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Overview

26
26
years of professional experience

Work History

Account Manager

Keurig Dr Pepper, Inc.
Houston, TX
06.2017 - Current
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Analyzed key competitors to respond to competitive threats.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Devised strategies to perform at required goal level and achieve monthly quota.
  • Developed pipeline to monitor sales progress and boost company revenue.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Reviewed and mitigated discrepancies to increase sales, reduce costs and streamline processes.
  • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
  • Listened attentively to client feedback to create stronger relations and shape business.
  • Developed innovative and creative sales pitches to expand prospect understanding of company.

Account Manager

Coca Cola Refreshments
Houston, TX
03.2005 - 09.2016
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
  • Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Developed innovative and creative sales pitches to expand prospect understanding of company.

Convenient Store Account Manager

Coca Cola Refreshments
Houston , Texas
01.2000 - 02.2005
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Developed pipeline to monitor sales progress and boost company revenue.
  • Educated clients on new products or services to increase customer engagement with brand.

Sales Merchandiser

Coca Cola Refreshments
Houston , TX
05.1995 - 01.2000
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.

Education

No Degree -

Houston Community College
Houston, TX

High School Diploma -

Sam Houston High School
9400 Irvington Blvd Houston Tx 77076
06.1994

Skills

  • Teamwork and Collaboration
  • Lead Generation
  • Business Development
  • Customer Service
  • Time Management
  • Performance Evaluations
  • Verbal and Written Communication
  • Strategic Account Planning
  • Account Management
  • Persuasive Negotiations
  • Team Training and Motivation
  • Professional Integrity
  • Order Management

Timeline

Account Manager

Keurig Dr Pepper, Inc.
06.2017 - Current

Account Manager

Coca Cola Refreshments
03.2005 - 09.2016

Convenient Store Account Manager

Coca Cola Refreshments
01.2000 - 02.2005

Sales Merchandiser

Coca Cola Refreshments
05.1995 - 01.2000

No Degree -

Houston Community College

High School Diploma -

Sam Houston High School
Rudy Castillo