Rudy Luera Jr
Kingsville,TX
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
Work History
Student Worker
Texas A&m University - Kingsville
Kingsville, TX
06.2023 - Current
- Coordinated with other staff members for successful implementation of special projects undertaken by the university.
- Collaborated with other departments to ensure smooth operations of the institution.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Provided technical support and instructional assistance to help students succeed.
- Maintained positive working relationship with fellow staff and management.
- Followed instructions from management to complete tasks according to exact specifications.
Cashier
Plaza 4 Movie Theater
Alice, TX
07.2022 - 03.2025
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Checked personal identifications during alcohol and tobacco sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Education
High School Diploma -
Alice High School
Alice, TX05-2023
Some College (No Degree) - Criminology
TAMUK
KingsvilleSkills
- Drawer balancing
- Product restocking
- Product recommendations
- Cleaning and sanitizing
- Multitasking and organization
- Payment processing
- Transaction handling
- Sales transactions
- Receipt handling
- Cash drawer balancing
- Money handling
- Purchase assistance
- ID verification
- Written and verbal communication
- Inventory management
- Customer service
- Empathy and patience
- Team collaboration
- Customer assistance
- Clear communication
Languages
English
Native/ Bilingual
Timeline
Student Worker
Texas A&m University - Kingsville
06.2023 - Current
Cashier
Plaza 4 Movie Theater
07.2022 - 03.2025
High School Diploma -
Alice High School
Some College (No Degree) - Criminology
TAMUK