Rudy Miranda Romero
Huntington,NY
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
7
7
years of professional experience
Work History
IT Support Specialist
Flexible Business Systems
08.2021 - Current
- Created help desk tickets, troubleshot and resolved desktop issues.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Determined hardware and network system issues using proactive troubleshooting techniques.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
Inventory Coordinator
U.S Dynamics
10.2020 - 08.2021
- Performed data entry and completed proper paperwork.
- Investigated and resolved variances in inventory counts on monthly basis.
- Managed all related documentation and records for department.
- Performed full inventory counts every 7 days.
- Created databases and spreadsheets to improve inventory management accuracy [Number]%.
- Developed and implemented strategies to keep stocks organized and reduce excess inventory.
File Clerk/IT Support Specialist
Salenger, Sack, Kimmel & Bavaro LLP
08.2016 - 03.2020
- Assisted with data entry and administrative support tasks to help meet team goals.
- Maintained physical and computer-based filing systems.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Education
Computer And Information Systems Security
Farmingdale State College
Farmingdale, NYSkills
- Helpdesk Call Support
- Microsoft Office 365
- Microsoft Azure
- Windows; MacOS; IOS; Android
- Software and Hardware Implementation
- Customer Service
- Time Management
- Tracking and Documentation
Timeline
IT Support Specialist
Flexible Business Systems
08.2021 - Current
Inventory Coordinator
U.S Dynamics
10.2020 - 08.2021
File Clerk/IT Support Specialist
Salenger, Sack, Kimmel & Bavaro LLP
08.2016 - 03.2020
Computer And Information Systems Security
Farmingdale State College
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