Rudy Moreno
Lake Elsinore,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assistant Manager
Cinemark
Orange , CA
04.2008 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Provided guidance and mentorship to employees in need of support.
- Coordinated mentor training sessions, workshops, and events.
- Maintained accurate records of program activities, including attendance logs, evaluation forms.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
- Implemented new procedures or systems to improve efficiency within the organization.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Completed inventory audits to identify losses and project demand.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
Human Rights Consultant - Human Rights
US Institute of Diplomacy And Human Rights
09-2024
Certificate - Social Services Designee
Social Work Consultans, Inc
Garden Grove08-2016
Associate of Arts - Radio And Television Broadcasting
Santa Ana College
Santa Ana, CA06-2001
Skills
- Employee Scheduling
- Task Delegation
- Mentoring, and Training
- Employee Performance Evaluations
- Recruiting and Interviewing
- Staff Supervision
- Customer Service Experience
Affiliations
- Overall music fanatic and skilled interpreter
- Podcast creator on topics happiness, self motivation, anti-bullying, and unified homes
Languages
Spanish
Native/ Bilingual
English
Professional
Accomplishments
- 2001 Best Producer (Noticiero Latino del Condado de Orange) Santa Ana College
- 2001 Best Director (Noticero Latino del Condado de Orange) Santa Ana College
- 2001 Best Broadcast Journalist (Noticiero Latino del Condado de Orange) Santa Ana college
Certification
- Human Rights Consultant Certificate
- Social Service Designee
- Unified Life Church Minister Licensed
References
References available upon request.
Timeline
Assistant Manager
Cinemark
04.2008 - Current
Human Rights Consultant - Human Rights
US Institute of Diplomacy And Human Rights
Certificate - Social Services Designee
Social Work Consultans, Inc
Associate of Arts - Radio And Television Broadcasting
Santa Ana College
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