Rudy Reed
Corpus Christi
Summary
Accomplished Manager with a proven track record at Boneshakers Billiards and Restaurant, enhancing product quality and customer satisfaction. Expert in inventory management and problem resolution, I lead teams to exceed goals through exceptional leadership and a positive attitude. Achieved significant improvements in efficiency and safety, demonstrating both hard and soft skills essential for high-level performance.
Overview
10
10
years of professional experience
Work History
Manager
Boneshakers Billiards and Restaurant
08.2024 - Current
- Manage and motivate employees to be productive and engaged in work.
- Accomplish multiple tasks within established timeframes.
- Maintain professional, organized, and safe environment for employees and patrons.
- Oversee inventory management, and reducing waste.
- Enhance product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Maintain professional demeanor by staying calm when addressing unhappy or angry customers.
Manager
Richs Billiards
08.2023 - Current
- Manage and motivated employees to be productive and engaged in work.
- Accomplish multiple tasks within established timeframes.
- Maintain professional, organized, and safe environment for employees and patrons.
- Enhance customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Improved marketing to attract new customers and promote business.
- Oversee inventory management, and reducing waste.
Team Lead
Walmart
08.2021 - 08.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Office Assistant
Sandpiper Condominiums
05.2015 - 06.2021
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
High School Diploma -
Flour Bluff
Corpus Christi, TX05-2014
Skills
- Customer service
- Team leadership
- Time management
- Documentation and reporting
- Inventory management
- Problem resolution
- Professional and courteous
- Positive attitude
Timeline
Manager
Boneshakers Billiards and Restaurant
08.2024 - Current
Manager
Richs Billiards
08.2023 - Current
Team Lead
Walmart
08.2021 - 08.2023
Office Assistant
Sandpiper Condominiums
05.2015 - 06.2021
High School Diploma -
Flour Bluff
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