Rudy J Rosales
Colton,CA
Summary
Dynamic professional with a proven track record at Metro by T-Mobile, excelling in customer engagement and communication. Demonstrated attention to detail and organizational skills led to significantly improved customer satisfaction ratings. Experienced in commercial driving and adept at problem-solving, ensuring timely and safe deliveries in diverse conditions.
Overview
11
11
years of professional experience
Work History
FedEx Delivery Driver
Vibhuti Inc
04.2025 - Current
- Identified mechanical issues, completed basic repairs and reported serious concerns to management.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Amazon Delivery Driver
Kool Runnings LLC
10.2024 - 04.2025
- Driver for commercial instillation vehicle.
- Cleaned and maintained vehicle and assessed vehicle for damage before and after each shift.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Drove safely in various weather and road conditions to avoid accidents.
Stower/Picker/Packer/ICQA
Amazon Fulfillment Center
04.2022 - 10.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Organized both outgoing and incoming shipments based on product descriptions and shipment dates.
- Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
- Separated damaged items from functional ones before placing on shelves.
Store Manager
Metro by T-Mobile
02.2015 - 04.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
High School Diploma -
Colton High School
Colton, CA05-2011
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
FedEx Delivery Driver
Vibhuti Inc
04.2025 - Current
Amazon Delivery Driver
Kool Runnings LLC
10.2024 - 04.2025
Stower/Picker/Packer/ICQA
Amazon Fulfillment Center
04.2022 - 10.2024
Store Manager
Metro by T-Mobile
02.2015 - 04.2022
High School Diploma -
Colton High School