Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rufaro Chitakunye

Little Elm,TX

Overview

8
8
years of professional experience
1
1
Certification

Work History

Service Desk

Walmart
08.2025 - 06.2026
  • Implemented service desk best practices
  • Contributed to the development of knowledge base articles for quicker issue identification and resolution by service desk staff.
  • Streamlined service desk processes for quicker issue resolution and increased client satisfaction.
  • Compliance
  • Customer service
  • Thank customers process returns
  • Carry out high cost financial transactions
  • Ensure Federal law is followed in accordance to financial transactions

Polling Agent

Pollmakers
06.2020 - 03.2025
  • Managed client interactions to ensure satisfaction and retention.
  • Using effective communication strategies to enhance outreach efforts.
  • Conducted market research to identify trends and inform campaign strategies.
  • Conduct surveys for client campaigns
  • Contacting at least 500 customers daily to raise awareness for client needs
  • Gather data for the company campaigns

Retail Sales Associate

Bath & Body Works
11.2021 - 06.2022
  • Delivered exceptional customer service, enhancing shopping experience and fostering client loyalty.
  • Assisted in visual merchandising, ensuring product displays aligned with brand standards and seasonal requirements.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling and inventory management.
  • Worked closely with management as a keyholder trainee to run the store
  • Top seller of store merchandise
  • Built relationships with customers to find merchandise to meet their needs
  • Assist customers with problems
  • Restock
  • Handle confidential sales information Customer service

Retail Sales Associate

Ross Dress for Less
04.2019 - 08.2019

Assist customers when checking out, stock merchandise, return merchandise to floor, arrange merchandise

Cashier

Tom Thumb Food Stores
06.2018 - 08.2018
  • Assisted customers in locating merchandise
  • Ring up customers items
  • Maintained a clean work station

Education

Bachelor of Science - Nursing

Western Governors University
Salt Lake City, UT
08-2028

Associate of Science - General Studies

Collin County Community College
Plano, TX
08-2023

LVN - Nursing

Collin County Community College
Plano, TX
04-2025

High School Diploma -

Little Elm High School
Little Elm, TX
05-2019

Skills

  • Vitals monitoring
  • Task prioritization
  • Infection control standards
  • Privacy and confidentiality
  • Medical documentation
  • Patient care
  • Epic Charting System

Certification

  • BLS/AED/CPR Certification - 07/24-07/26

Timeline

Service Desk

Walmart
08.2025 - 06.2026

Retail Sales Associate

Bath & Body Works
11.2021 - 06.2022

Polling Agent

Pollmakers
06.2020 - 03.2025

Retail Sales Associate

Ross Dress for Less
04.2019 - 08.2019

Cashier

Tom Thumb Food Stores
06.2018 - 08.2018

Bachelor of Science - Nursing

Western Governors University

Associate of Science - General Studies

Collin County Community College

LVN - Nursing

Collin County Community College

High School Diploma -

Little Elm High School
Rufaro Chitakunye