Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rufus Williams

West Palm Beach,FL

Summary

  • Accomplished Lot Manager with 27 years of experience optimizing lot conditions. Coordinates operations and maintenance of lot to achieve excellent presentation and support sales staff. Attentive team leader forming foundation of all facility functions.
  • Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

30
30
years of professional experience

Work History

Lot Manager

Nissan Deal Ship
Delray Beach, FL
11.2016 - Current
  • Arranged vehicles around lot as directed and filled new and pre-owned vehicles to proper fuel level, also implementing company standards for cleanliness and signage.
  • Oversaw loading and unloading operations while ensuring that all safety protocols were followed correctly.
  • Provided training and guidance to new staff members on proper handling of vehicles in the lot.
  • Maintained display vehicles and inventory in condition recorded upon arrival at premises, closing windows, locking doors and installing floor mats to minimize wear and tear to vehicles on lot.
  • Identified needs of customers promptly and efficiently.
  • Maintained cleanliness of the vehicle lot by scheduling regular maintenance services such as pressure washing and painting.

Detail Manager

Mercedes-Benz Stadium
Delray Beach, FL
03.2012 - 11.2016
  • Ensured customer satisfaction by providing excellent service and attention to detail.
  • Taught team members how to properly wash, wax and vacuum vehicles.
  • Provided guidance and support to team members in order to increase productivity and efficiency.
  • Analyzed business performance data and forecasted business results for upper management.
  • Documented orders, daily activities, weekly schedules and team performance.
  • Directed 5-7 person team of detailing and reconditioning personnel.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Detail Manager

Belle Glade Lincoln Ford
Belle Glade, FL
02.2006 - 10.2011
  • Taught team members how to properly wash, wax and vacuum vehicles.
  • Ensured customer satisfaction by providing excellent service and attention to detail.
  • Provided guidance and support to team members in order to increase productivity and efficiency.
  • Managed vendor relationships in order to ensure timely delivery of goods and services.
  • Analyzed business performance data and forecasted business results for upper management.
  • Created standard operating procedures for all tasks related to detail management .
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Created reports that tracked progress towards goals and objectives.
  • Resolved customer complaints in a timely manner while maintaining high levels of customer service.

Detail Manager/Janitor

Belle Glade Chevrolet Cadillac & Buick
Belle Glade, FL
11.1995 - 09.2006
  • Reviewed invoices for accuracy prior to submitting them for payment processing.
  • Directed [Number]-person team of detailing and reconditioning personnel.
  • Produced thorough, accurate and timely reports of project activities.
  • Conducted regular reviews of staff performance to ensure high standards were met.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Documented orders, daily activities, weekly schedules and team performance.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Janitor

Belle Glade Elementary School
Belle Glade, FL
03.1994 - 05.1994
  • Maintained cleanliness of the vehicle lot by scheduling regular maintenance services such as pressure washing and painting.
  • Dusted furniture, machines or equipment.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Completed sweeping and vacuuming, glass cleaning and trash collecting.
  • Clean windows, walls, ceilings, carpets and furniture in assigned areas.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Maintained inventory of cleaning supplies and documented items requiring reorder.
  • Moved equipment and furniture to thoroughly clean space.

Education

High School Diploma -

Glades Central High School
Belle Glade, FL
08-1995

Skills

  • Training and Mentoring
  • Retail Operations
  • Quality Assurance
  • Partnership Development
  • Inventory Control
  • Staff Management
  • Brand Management
  • Customer Service
  • Goal Setting
  • Performance Tracking and Evaluation
  • Customer Relationship Management
  • Teamwork and Collaboration
  • Team Leadership
  • Training and Development
  • Employee Coaching and Mentoring
  • Professional and Courteous
  • Negotiation and Conflict Resolution
  • Computer Skills
  • Problem Resolution

Timeline

Lot Manager

Nissan Deal Ship
11.2016 - Current

Detail Manager

Mercedes-Benz Stadium
03.2012 - 11.2016

Detail Manager

Belle Glade Lincoln Ford
02.2006 - 10.2011

Detail Manager/Janitor

Belle Glade Chevrolet Cadillac & Buick
11.1995 - 09.2006

Janitor

Belle Glade Elementary School
03.1994 - 05.1994

High School Diploma -

Glades Central High School

Similar Profiles

CREATE PROFILE
Rufus Williams