Rugh Julie

• Managed patient registration processes to ensure accurate data entry and compliance with healthcare regulations.
• Coordinated insurance verification procedures, enhancing efficiency and reducing claim denials.
• Facilitated communication between patients and healthcare providers to address inquiries and resolve issues.
• Led initiatives to improve patient access services, resulting in enhanced patient satisfaction scores.

• Facilitated patient inquiries regarding financial assistance programs and payment options.
• Managed complex billing issues, ensuring accurate resolution for patients and insurance claims.
• Negotiated payment arrangements with self-pay patients, offering flexible solutions that aligned with their financial capabilities.
• Promoted a positive patient experience, addressing concerns and resolving issues related to billing or insurance coverage.

• Register patients.
• Assisted in patient preparation and comfort during dental procedures.
• Maintained cleanliness and sterilization of dental instruments and workspace.
• Supported dentists with chairside assistance during various treatments.

• Managed patient records and appointment scheduling using dental software.

• Supervised daily operations of dental assisting team, ensuring adherence to protocols and standards.
• Trained new staff on clinical procedures and equipment usage, enhancing team efficiency and service quality.
• Coordinated patient appointments and follow-ups, optimizing scheduling processes for improved patient flow.
• Developed and implemented infection control protocols, maintaining a safe environment for patients and staff.
• Managed inventory of dental supplies, streamlining procurement processes to reduce costs and waste.
• Provided exceptional customer service, addressing patient concerns promptly and professionally.
• Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.