Ruhama Mengesha
Grayson,GA
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Immunizing Certified Pharmacy Technician
Publix Super Market At Grayson Village
08.2020 - Current
- Giving vaccines to patients
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Reviewed and verified customer information and insurance provider information.
- Collected co-payments or full payments from customers.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Bakery Associate
Publix Super Market At Grayson Village
09.2017 - 07.2020
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Offered immediate assistance and menu advice to guests, documented orders, and conveyed special requests to baker and assistants.
- Monitored counter and display inventory by replacing stock and requesting new products from insideto keep areas well-stocked for maximum sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Prioritized helping customers over completing other routine tasks in store.
Education
Bachelor of Science - Chemistry
Georgia State University
Atlanta, GA07.2024
Associate of Science - Health Science Professions
Georgia Perimeter College
Dunwoody05.2022
Skills
- Giving Vaccines to patients
- Entry of new prescription into database
- Refill Requests
- Patient Paperwork
- Insurance Billing
- Prescription Filing
- Profile Updating
- HIPAA
- Proper Labeling
- Problem-Solving Skills
- Stocking Medications
- Assisting Pharmacists
Certification
- CPhT - Certified Pharmacy Technician
- Licensed Immunizing Pharmacy Technician - certified on April 28, 2022
Timeline
Immunizing Certified Pharmacy Technician
Publix Super Market At Grayson Village
08.2020 - Current
Bakery Associate
Publix Super Market At Grayson Village
09.2017 - 07.2020
Bachelor of Science - Chemistry
Georgia State University
Associate of Science - Health Science Professions
Georgia Perimeter College
- CPhT - Certified Pharmacy Technician
- Licensed Immunizing Pharmacy Technician - certified on April 28, 2022
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