Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruhan Rahman

Hamtramck,MI

Summary

Dynamic Customer Service Representative with a proven track record at Walmart, excelling in problem-solving and customer relationship management. Recognized for resolving complex issues and enhancing customer satisfaction through effective communication and data analysis. Committed to delivering exceptional service while maintaining professionalism in challenging situations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Walmart
Warren, MI
08.2023 - Current
  • Provided accurate information about products and services to customers.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

Murari Chand College
Sylhet, Bangladesh
12-2022

Associate of Science - Cybersecurity

Macomb Community College
Warren, MI

Skills

  • Customer service
  • Product knowledge
  • Data analysis
  • Customer relationship management
  • Time management
  • Payment processing
  • Problem-solving
  • Cash handling
  • Attention to detail

Certification

  • Comptia network+

Timeline

Customer Service Representative

Walmart
08.2023 - Current

High School Diploma -

Murari Chand College

Associate of Science - Cybersecurity

Macomb Community College

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