Ruhul Vahora
Austin,TX
Summary
Resourceful and results-oriented logistics professional with hands-on experience in last-mile delivery, warehouse operations, process improvement, and team leadership. Proven success in using data-driven strategies to streamline workflows, reduce operational costs, and elevate customer experience. Skilled in solving complex problems, training teams, and scaling processes to meet daily performance metrics-even in technically constrained environments. Certified Learning Ambassador and Inbound Problem Solver with technical expertise in Amazon systems and reporting tools. Currently pursuing a degree in Computer Science.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
2
2
Certifications
Work History
Problem Solver - Inbound Operations
Amazon
04.2025 - Current
- Ensured accurate receiving and system processing of inventory through advanced barcode verification and product inspection.
- Used internal tools like ARS, Sherlock, RISK Dashboard, CORA, CPT, and FC Research to resolve high-complexity product issues and improve inbound flow.
- Delivered insights from quantitative analysis to identify best practices that improved accuracy, reduced rework, and enhanced team efficiency.
- Partnered with cross-functional teams to maintain inventory integrity and resolve vendor discrepancies.
- Actively contributed to process development and KPI achievement, proposing scalable improvements even with technical system limitations.
- Played a critical role in last-mile quality assurance by preventing inbound errors that affect downstream fulfillment.
Process Guide - Ship Dock Operations
Amazon
03.2023 - 08.2023
- Managed logistics across 111 shipping stations, coordinating labor and flow for fast-paced outbound operations.
- Assigned tasks using laptop monitoring systems and ensured packages moved through the dock efficiently and accurately.
- Responsible for last-mile customer experience by maintaining dispatch accuracy, timeliness, and resolving order-flow delays.
- Used Utilization Reports and on-floor metrics to make data-driven decisions that improved workflow and reduced container bottlenecks.
- Supported and coached a team of associates, ensuring adherence to safety, performance, and Amazon standards.
Learning Ambassador - Ship Dock Department
Amazon
03.2023 - 08.2023
- Onboarded and trained new hires on Amazon's SOPs, including palletizing, scanning, return handling, and compliance protocols.
- Reinforced best practices and provided continuous improvement feedback through hands-on training and performance monitoring.
- Partnered with Process Guides to deliver targeted refreshers and role-based support to improve productivity and reduce errors.
- Created a positive and safe learning environment aligned with Amazon's high standards.
Fulfillment Associate - Receiving, Stow, AFE Packing, Ship Dock
Amazon
10.2022 - 03.2023
- Supported multiple departments, including Receiving, Stow, AFE Packing, and Outbound, to ensure smooth, fast, and accurate processing.
- Specialized in Ship Dock operations, playing a key role in the final step of the fulfillment pipeline to ensure successful last-mile delivery.
- Handled specialty items with care and accuracy, contributing to safety and customer satisfaction metrics.
- Cross-trained in various roles to maintain flexibility and support peak-period coverage.
Education
Bachelor's Degree - Computer Science
Austin Community College
Austin, TXSkills
Team coordination
floor support
onboarding
bilingual mentoring
Microsoft Excel
Microsoft Outlook
Microsoft Word
Warehouse Management Systems
handheld scanners
HTML
CPT
RISK Dashboard
CORA
Utilization Report
FC Research
Workflow optimization
KPI execution
scalable process development
Performance analysis
root cause resolution
trend reporting
Last-mile quality assurance
problem solving
service improvement
Certification
Certified Learning Ambassador
Timeline
Problem Solver - Inbound Operations
Amazon
04.2025 - Current
Process Guide - Ship Dock Operations
Amazon
03.2023 - 08.2023
Learning Ambassador - Ship Dock Department
Amazon
03.2023 - 08.2023
Fulfillment Associate - Receiving, Stow, AFE Packing, Ship Dock
Amazon
10.2022 - 03.2023
Bachelor's Degree - Computer Science
Austin Community College