Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ruhul Vahora

Austin,TX

Summary

Resourceful and results-oriented logistics professional with hands-on experience in last-mile delivery, warehouse operations, process improvement, and team leadership. Proven success in using data-driven strategies to streamline workflows, reduce operational costs, and elevate customer experience. Skilled in solving complex problems, training teams, and scaling processes to meet daily performance metrics-even in technically constrained environments. Certified Learning Ambassador and Inbound Problem Solver with technical expertise in Amazon systems and reporting tools. Currently pursuing a degree in Computer Science.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education
2
2
Certifications

Work History

Problem Solver - Inbound Operations

Amazon
04.2025 - Current
  • Ensured accurate receiving and system processing of inventory through advanced barcode verification and product inspection.
  • Used internal tools like ARS, Sherlock, RISK Dashboard, CORA, CPT, and FC Research to resolve high-complexity product issues and improve inbound flow.
  • Delivered insights from quantitative analysis to identify best practices that improved accuracy, reduced rework, and enhanced team efficiency.
  • Partnered with cross-functional teams to maintain inventory integrity and resolve vendor discrepancies.
  • Actively contributed to process development and KPI achievement, proposing scalable improvements even with technical system limitations.
  • Played a critical role in last-mile quality assurance by preventing inbound errors that affect downstream fulfillment.

Process Guide - Ship Dock Operations

Amazon
03.2023 - 08.2023
  • Managed logistics across 111 shipping stations, coordinating labor and flow for fast-paced outbound operations.
  • Assigned tasks using laptop monitoring systems and ensured packages moved through the dock efficiently and accurately.
  • Responsible for last-mile customer experience by maintaining dispatch accuracy, timeliness, and resolving order-flow delays.
  • Used Utilization Reports and on-floor metrics to make data-driven decisions that improved workflow and reduced container bottlenecks.
  • Supported and coached a team of associates, ensuring adherence to safety, performance, and Amazon standards.

Learning Ambassador - Ship Dock Department

Amazon
03.2023 - 08.2023
  • Onboarded and trained new hires on Amazon's SOPs, including palletizing, scanning, return handling, and compliance protocols.
  • Reinforced best practices and provided continuous improvement feedback through hands-on training and performance monitoring.
  • Partnered with Process Guides to deliver targeted refreshers and role-based support to improve productivity and reduce errors.
  • Created a positive and safe learning environment aligned with Amazon's high standards.

Fulfillment Associate - Receiving, Stow, AFE Packing, Ship Dock

Amazon
10.2022 - 03.2023
  • Supported multiple departments, including Receiving, Stow, AFE Packing, and Outbound, to ensure smooth, fast, and accurate processing.
  • Specialized in Ship Dock operations, playing a key role in the final step of the fulfillment pipeline to ensure successful last-mile delivery.
  • Handled specialty items with care and accuracy, contributing to safety and customer satisfaction metrics.
  • Cross-trained in various roles to maintain flexibility and support peak-period coverage.

Education

Bachelor's Degree - Computer Science

Austin Community College
Austin, TX

Skills

Team coordination

Certification

Certified Learning Ambassador

Timeline

Problem Solver - Inbound Operations

Amazon
04.2025 - Current

Process Guide - Ship Dock Operations

Amazon
03.2023 - 08.2023

Learning Ambassador - Ship Dock Department

Amazon
03.2023 - 08.2023

Fulfillment Associate - Receiving, Stow, AFE Packing, Ship Dock

Amazon
10.2022 - 03.2023

Bachelor's Degree - Computer Science

Austin Community College

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Ruhul Vahora