Hillary Knowles
North Richland Hills
Summary
Results-driven team member with a proven track record in customer relationship management and team collaboration. Skilled in root cause analysis and safety compliance, ready to enhance operational effectiveness and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Inbound Recieve Problem Solver
Amazon DFW7
Haslet
07.2013 - 02.2015
- Conducted routine inspections to maintain equipment and workplace safety standards.
- Monitored inventory levels, ensuring stock availability for seamless daily operations.
- Analyzed problem causes to identify, prioritize, and implement effective solutions.
- Collaborated with departments to uncover root causes of systemic issues, driving targeted improvements.
Restaurant Team Member
Chick-fil-A
Keller
01.2008 - 07.2013
- Delivered exceptional customer service in a fast-paced restaurant environment.
- Collaborated with team members to ensure efficient order fulfillment and service flow.
- Resolved customer inquiries and complaints, maintaining high standards of professionalism and care.
- Trained new team members on company policies and procedures to enhance team readiness.
- Operated kitchen equipment to prepare food items while ensuring compliance with safety standards.
- Handled cash transactions accurately while maintaining a balanced register.
Education
High School Diploma -
Fossil Ridge High School
Keller, TX12-2007
Skills
- Logistics coordination
- Process optimization
- Safety compliance
- Root cause analysis
- Problem solving
- Customer relationship management
- Team collaboration
Timeline
Inbound Recieve Problem Solver
Amazon DFW7
07.2013 - 02.2015
Restaurant Team Member
Chick-fil-A
01.2008 - 07.2013
High School Diploma -
Fossil Ridge High School