Summary
Overview
Work History
Education
Skills
Certification
Soccer Player
Languages
Timeline
Generic
Rukhshonakhoni Muidinzoda

Rukhshonakhoni Muidinzoda

Papillion,NE

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. . Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
09.2022 - Current
  • Increased sales significantly by upselling higher-end products to customers.
  • Processed orders and sent to kitchen employees for preparation.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Manager

Qudoba Resturaunt
02.2021 - 03.2022
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Onboarded new employees with training and new hire documentation.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Improved safety procedures to create safe working conditions for workers.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Associate of Science - Engineering (Pre-Engineering)

Iowa Western Community College
Council Bluffs, IA
05.2024

Skills

  • Cash Handling
  • To-Go Order Preparation
  • Menu Memorization
  • Special Dietary Requirements
  • Food Preparation and Safety
  • Suggestive Selling
  • Guest Relations Management
  • Stocking and Replenishing
  • Sales Expertise
  • Quality Control
  • Dining Customer Service
  • Price Memorization

Certification

  • First Aid/CPR Certified
  • CPM - Certified Professional Manager

Soccer Player

I am student athlete in Iowa Western Community College . Our team won National championship this year. This one of  multiple goals i have reached this year. I proud of my team and myself. 

Languages

Russian
Native or Bilingual
Persian
Native or Bilingual

Timeline

Server

Texas Roadhouse
09.2022 - Current

Manager

Qudoba Resturaunt
02.2021 - 03.2022

Associate of Science - Engineering (Pre-Engineering)

Iowa Western Community College

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Rukhshonakhoni Muidinzoda