Rumsha Shanti Hyder-Chowdhury
Richardson,TX
Summary
Highly motivated and adaptable professional eager to secure a challenging position to apply my skills and expand my expertise. Open to diverse roles and locations. US Citizen.
Overview
1
1
year of professional experience
Work History
Operations Support Specialist
Cellular Sales Verizon
Richardson, TX
09.2024 - Current
- Conduct detailed data entry and maintain confidential records, supporting patient-like workflows such as insurance verification, billing documentation, and internal compliance—skills essential for registration and revenue cycle functions.
- Manage high-volume communications with professionalism and empathy, mirroring the need for clear, compassionate interaction with patients and families during stressful situations.
- Accurately verify and process sensitive customer documentation, demonstrating a strong understanding of policy adherence and data accuracy required for patient registration and insurance eligibility.
Quality Engineer Intern
Sysnova Information Systems Ltd.
05.2024 - 08.2024
- Partnered with clients and teams, delivering tailored solutions and clear technical communication.
- Leveraged linear programming techniques using GLPK to optimize cost efficiency in feed formulation for the Sysnova Feed Formulation website.
Education
Bachelor of Science - Software Engineering
The University of Texas at Dallas
Richardson, TX12.2023
Skills
- Organized and motivated
- Team collaboration
- Leadership and communication
- Creative storytelling
- Problem-solving strategies
- Innovative solutions development
- Programming proficiency
- Database management expertise
- Experienced leadership
Awards
- Academic Excellence Scholarship
- TX Grant Scholarship
Personal Information
Citizenship: US Citizen
Timeline
Operations Support Specialist
Cellular Sales Verizon
09.2024 - Current
Quality Engineer Intern
Sysnova Information Systems Ltd.
05.2024 - 08.2024
Bachelor of Science - Software Engineering
The University of Texas at Dallas
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