Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

RUNAKO ZIEGLER

Southfield,Michigan

Summary

Dynamic and result driven business and sales professional, experience in driving revenue growth, cultivating client relationships, and implementing strategic sales initiatives. Seeking to leverage skills in sales strategy, team leadership, and market analysis to contribute to success.

Overview

2
2
years of professional experience

Work History

Mortgage Loan Officer

Nations Mortgage
01.2024 - Current
  • Generated over $8 million in loan volume within a 18-month period by effectively identifying client needs, building relationships, and guiding applicants through the mortgage process.
  • Maintained a 95% customer satisfaction rate among mortgage clients by delivering personalized service, clear communication, and support throughout the loan process, resulting in repeated customers.
  • Achieved an 75% loan approval rate by effectively pre-qualifying clients and guiding them through application requirements

Promotions & Special Events Assistant (Seasonal)

Detroit Tigers Promotions and Special Events Department
05.2023 - 11.2023
  • Assisted in all aspects of the in-park and virtual execution for Chevy Youth Baseball Sunday Kids Days, including video production, watch parties, and social engagement. Responsible for participant communications regarding tickets, parking, and event logistics, resulting in high attendance and positive participant feedback.
  • Coordinated Country Night in accordance with the Detroit Tigers promotional plan. Includes budget management, media partner planning, and day-of-game execution. Resulted in high attendance and receiving excellent feedback from attendees.
  • Managed the Junior Anthem program for the Detroit Tigers, resulting in positive feedback from parents, and tremendous increase in interest from additional families wanting their children to participate.

Education

Bachelor of Science - Business Administration Minor, Business & Sports Management

Florida Institute of Technology (FIT)
Melbourne, FL
05.2022

Skills

  • Client Relationship Management
  • Sales and Strategy Planning
  • Customer-Centric Selling
  • Objection Handling

Affiliations

  • FIT VARSITY MEN’S BASKETBALL – DIVISION II, Melbourne, FL
  • Co-Captain & Point Guard
  • Intensive year-round commitment requiring proficiency in sports teamwork, leadership, athletics, volunteerism and time management.
  • Recognized as “Loan Officer of the Month” for the month of September 2024

Timeline

Mortgage Loan Officer

Nations Mortgage
01.2024 - Current

Promotions & Special Events Assistant (Seasonal)

Detroit Tigers Promotions and Special Events Department
05.2023 - 11.2023

Bachelor of Science - Business Administration Minor, Business & Sports Management

Florida Institute of Technology (FIT)

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