Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
FOH Supervisor
Hyde Park Hospitality
03.2024 - Current
Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
Managed a team of servers, bartenders, and hosts to ensure smooth service during peak hours.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Adhered to safe work practices, food safety regulations, and corporate guidelines.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Adapted quickly to operational changes or emergencies by employing creative problem-solving skills when needed.
FOH Supervisor
Compass Group, Eurest
11.2022 - 03.2024
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Directly handles guest's queries and complaints.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Kitchen: assists in cooking and prepping.
Floor Attendant
Compass Group, Eurest Dining
01.2019 - 11.2022
Contributed to inventory management by conducting regular stock checks and reporting discrepancies to supervisors.
Assisted in reducing safety hazards through diligent inspection and maintenance of all floor areas.
Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
Worked well in a team setting, providing support and guidance.
Adaptable and proficient in learning new concepts quickly and efficiently.
Organized and detail-oriented with a strong work ethic.
Education
High School Diploma -
Jefferson High School
Daly City, CA
05.2011
Skills
Safety Training
Work Schedule Creation
Equipment Inspection
Process Monitoring and Improvement
Assignment Delegation
Supply Ordering
Quality Control
Inventory Control
Timeline
FOH Supervisor
Hyde Park Hospitality
03.2024 - Current
FOH Supervisor
Compass Group, Eurest
11.2022 - 03.2024
Floor Attendant
Compass Group, Eurest Dining
01.2019 - 11.2022
High School Diploma -
Jefferson High School
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